TRABAJO CUSTOMER SATISFACTION LEADER MONTERREY, NUEVO LEÓN

Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand...

Support customer service activities... promote think customer culture within gmf...     about the role the customer service sr... provide feedback to avoid future...

Aid in the deployment and ongoing hygiene of customer success platform (gainsight, salesforce, powerbi) provide regular updates on customer success metrics and insights...

Owns customer solution for tier 1 customers... a) excellent customer experience and solution support to by customers with innovative/proactive approach and customer...

Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated...

Excellent communication and customer service skills... work on initiatives to improve support and customer satisfaction like case deflection, automation, etc...

customer satisfaction: nps / csat scores, % customer retention, attrition, and churn 3... customer health: sla performance management operational efficiency improvement...

Individual will work with regional customers/stakeholders to rollout, support our designed products / solutions to efficiently satisfy business requirements, while...

Key responsibilities: deliver excellent customer experience by resolving moderate complexity solution cases... role contribution: enhance solution stability and...

customer centric approach... strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism excellent...

Exhibit a commitment to customer service while building customer partnerships... use customer service, communication and problem-solving skills to solve inquiries...

You will also be responsible for receiving work orders from the operator's customer care center or customer nocs resolving them to the customer's satisfaction and...

Excellent customer service skills... · facilitate customer calls, emails, and updates while providing best in class customer service · conduct chr systems trainings...