TRABAJO CUSTOMER PROGRAM LEADER MONTERREY, NUEVO LEÓN

What do we do? blue yonder is the world leader in digital supply chain and omni-channel commerce fulfillment... our intelligent, end-to-end platform enables retailers...

Aid in the deployment and ongoing hygiene of customer success platform (gainsight, salesforce, powerbi) provide regular updates on customer success metrics and insights...

customer focused approach... intermediate microsoft office skills what you will be doing reporting data analysis  internal and external communication internal customer...

Owns customer solution for tier 1 customers... a) excellent customer experience and solution support to by customers with innovative/proactive approach and customer...

Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated...

Excellent communication and customer service skills... consistently demonstrates customer centricity and relentless attitude to innovate through teamwork...

customer satisfaction: nps / csat scores, % customer retention, attrition, and churn 3... customer health: sla performance management operational efficiency improvement...

Exhibit a commitment to customer service while building customer partnerships... use customer service, communication and problem-solving skills to solve inquiries...

customer centric approach... strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism excellent...

Cultural care au pair is associated with ef education first, the world leader in international education...   you are an organized multi-tasker who...

Key responsibilities: deliver excellent customer experience by resolving moderate complexity solution cases... role contribution: enhance solution stability and...