TRABAJO CUSTOMER SUPPORT ASSOCIATE II HERMOSILLO, SONORA

•    develops, documents, and implements standard operating procedures and customer service guidelines relating to remote it support...

Confirms all unconfirmed customer orders in sap...   manually create deliveries for finished products to customer when necessary...   creates and releases production...

Provide strong support for all te manufacturing plant(s) within region... ensure supplier launches and ppap align and are completed in line with overall program...

Job overview te connectivity's distribution & logistics teams manage the efficient flow of goods, services and information between point of origin through customer...

•    oversee, contribute, and maintain action items in technical conversations with the customer... they work with product management, sales, quality, manufacturing...

Strong team orientation and customer focus... accurately document and process customer orders in appropriate systems... listen to customers, understand their needs...

Strong team orientation and customer focus... in this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer...

Build and maintain strong relationships with customers, providing exceptional customer service and support throughout the process... this role requires you to interact...