TRABAJO TECHNICAL CUSTOMER SERVICE GROUP GUADALAJARA, JALISCO

Maintain customer satisfaction... 5 or more years of experience leading external customers in a technical service provider capacity... drive and handle changes/improvements/projects...

Demonstrated problem-solving and analytics skills demonstrated experience in support center on call advanced written and verbal english skills excellent customer...

Additional accountabilities: meet commitments to customer... fulfill service request form appropriately for the customers... plexus delivers customer service excellence...

Collaborate closely with internal teams to troubleshoot technical issues and implement effective solutions... as an itsm administrator, you'll have the opportunity...

Years of relevant industry experience excellent communication skills and ability to respond to customer queries quickly experience dealing with teams in different...

Facilitate customer and team meetings to ensure schedule, budget and customer expectations are met... plexus delivers customer service excellence to leading companies...

Lead the site user group... support customer specific capital equipment justifications... identify technical training requirements for assigned processes...

Verify changes align with customer data package and proper customer approval has been received... request missing or incomplete data from the customer...

Lead creation of customer defined quality reports... customer support: serve as the primary customer contact for quality-related issues, including specification...

Determine network service requirements and recommend architecture\/solutions... resolve network issues to ensure high service availability...

Oec group is an equal opportunity employer... wellness program company culture oec group provides a fun, family-oriented work culture... â·â  calls prospective customers...

Oec group is an equal opportunity employer... wellness program company culture oec group provides a fun, family-oriented work culture... ·â  calls prospective customers...

Solid customer service attitude...   aid the achievement of customer satisfaction and business growth through focused business planning and people management...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

Provides customer service leadership by establishing positive and productive customer communications during technical/project discussions, demonstrating deep understanding...

Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle...

Relevant experience in service delivery companies / system integrators... proactively partners with service line leadership and the regional service leaders to drive...