TRABAJO TECHNICAL CUSTOMER SERVICE ADVISOR GUADALAJARA, JALISCO

Maintain customer satisfaction... 5 or more years of experience leading external customers in a technical service provider capacity... ability to make tough decisions...

Demonstrated problem-solving and analytics skills demonstrated experience in support center on call advanced written and verbal english skills excellent customer...

Additional accountabilities: meet commitments to customer... fulfill service request form appropriately for the customers... plexus delivers customer service excellence...

Years of relevant industry experience excellent communication skills and ability to respond to customer queries quickly experience dealing with teams in different...

Essential skills/experience: - customer service experience - proficiency in microsoft office - advanced portuguese - conversational english - hr knowledge desirable...

Verify changes align with customer data package and proper customer approval has been received... request missing or incomplete data from the customer...

Lead creation of customer defined quality reports... customer support: serve as the primary customer contact for quality-related issues, including specification...

Support customer specific capital equipment justifications... identify technical training requirements for assigned processes... manage equipment obsolescence and...

Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle...

Provides customer service leadership by establishing positive and productive customer communications during technical/project discussions, demonstrating deep understanding...

Relevant experience in service delivery companies / system integrators... proactively partners with service line leadership and the regional service leaders to drive...

Preferred technical and professional expertise 0-6 months of experience in customer service / call center roles... required technical and professional expertise...

Travel to customer site for early engagement (with customer focus team staff)... works in tandem with transition management (if assigned) on schedule, customer commits...

Key job accountabilities: provide customer service excellence in supporting plexus teammates through incident support, management and resolution...

Represent and lead discussions related to products, applications, modules, and the team including technical design reviews... you will function as the technical...

Self- management productivity, efficiency, absenteeism, training hours, no of technical training completed       commercial operations & med affairs...

Self- management productivity, efficiency, absenteeism, training hours, no of technical training completed       record to report - dop...

Self- management productivity, efficiency, absenteeism, training hours, no of technical training completed       invoice to pay(transactional accounting)...