TRABAJO SERVICE DESK TECH SUPPORT GUADALAJARA, JALISCO

Brindar atención al cliente tis service desk... service desk delivery adherence to tat, sla as per sow minimal escalation customer experience   2...

Meet and exceed client’s customer support service level goals for areas of product expertise... receive ongoing support and funding with training and development...

Fulfill service request form appropriately for the customers... use questioning and listening skills that support effective telephone communication...

Tis service desk... 4 bn usd • we’re present in 66 countries • over active global clients   we have an open position for a service desk!   key skills required:...

Ensures that the it service delivery framework is adhered to by support... experienced with it service management tools like service now, remedy, or service manager...

Act as first line of contact (post global service desk) for application related issues... key job accountabilities: provide customer service excellence in supporting...

Key job accountabilities: provide customer service excellence in supporting plexus teammates through incident support, management and resolution...

Experience in reconciliation, stop payment, ach return items, bank modification, invoicing, cmd, jira service desk tickets... relevant degree or equivalent experience...

Experience in reconciliation, stop payment, ach return items, bank modification, invoicing, cmd, jira service desk tickets... excellent communication skills, problem-solving...

Experience in invoice processing, accounts payable and travel & expenses help desk... excellent communication skills, problem-solving ability, a strong focus on...

- perform investigations into monitoring and system-generated alerts/escalations relating to potential failures in the service environment...

Perform investigations into monitoring and systemgenerated alertsescalations relating to potential failures in the service environment... paid parental leaves, vacations...

We own and build platforms to support everything from supply planning, materials management, product lifecycle management to device costing, among others...