TRABAJO SERVICE DELIVERY BUSINESS PROCESS GUADALAJARA, JALISCO

We are seeking a director and service delivery manager with expertise in planning, execution, and reporting... description are you a seasoned professional with a...

Accountabilities: as an associate business analyst, you will partner with the domain lead, capability lead or other business analyst colleagues to support the development...

Lead evaluation, process development, and acceptance of customer-specific process equipment... manage equipment obsolescence and end of service support...

Define, design and document business and integration flows/processes... this role is responsible to gather, understand, and document business objectives, specifications...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2... demonstrates (in parts) frequently...

Flag and escalate business risks timely... advanced customer focus and customer service skills... familiarity with business and financial principles and practices...

  the director reports directly to the svp of delivery...   directors are expected to have deep knowledge and expertise in software service delivery with...

Our approximately employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5g era, and digitalize...

• maintains current business accounts for new business within accounts... • promotes accountability to drive superior business results... • includes successful execution...

Relevant experience in service delivery companies / system integrators... supports, sponsors, or personally leads the resolution of service delivery escalations...

Ensures non-sap system requirements are understood and considered in the business process and data designs... ensuring distribution capabilities enables the future...

Coordinate with customer and delivery team for smooth execution for automation and analytics tools professional services delivery... actively participate in delivery...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

Manufacturing process performance: lead work in progress (wip) monitoring, and adoption of process performance monitors to achieve take time...

Support regional production sanity testing by business after release... support po, pm and business application owner regionally to create change risk/impact common...

Solid understanding in business process configuration, pharma domain processes and application of the s/4 hana solution... ` accountabilities you will be responsible...

Support and assign job duties to process assistants... leading a team of process assistants and delivery service providers in daily management of the delivery station...

The key outcome is to drive service and process improvements through insights reporting and dashboarding... this role will provide additional deep-dive or ad-hoc...