TRABAJO IT HELP DESK SERVICE GUADALAJARA, JALISCO

Tis service desk... 4 bn usd • we’re present in 66 countries • over active global clients   we have an open position for a service desk!   key skills required:...

Efficiently manage help desk tickets, providing timely resolutions and proactive support to clients... stay informed about the latest updates and best practices...

Fulfill service request form appropriately for the customers... provide level one problem analysis, problem determination, and problem resolution for it systems...

Experience related to software as service (saas) experience with itsm process; experience with service now or jira is preferred... your past experiences and enthusiasm...

A leaner technology blueprint will help us drive speed, simplicity, and collaboration... your past experiences and enthusiasm for innovation will help us streamline...

Experienced with it service management tools like service now, remedy, or service manager experience working with third-party vendor applications...

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity... as a as a bilingual customer service representative...

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity... as a bilingual customer service representative...

Create, update, and prioritize tickets in the help desk system... collaborate with senior it staff to escalate complex issues and follow up on resolution...

Who we are: the global business service (gbs) team sits within finance at astrazeneca and is a dynamic and result-oriented environment and provides a range of enterprise-wide...

About commercial it commercial it is a global it capability supporting the commercial organisation... our diverse contributions help us to make better decisions...

Astrazeneca is looking for an associate director to work in an enterprise data platform service team... guadalajara, mexico; barcelona, spain; chennai, india have...

The role is also required to work closely and collaboratively with other it functions, az business areas and suppliers... work collaboratively with other it functions...

Determine network service requirements and recommend architecture\/solutions... resolve network issues to ensure high service availability...

As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life... • accountable for the execution of the service...