TRABAJO TECHNICAL HELPDESK CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

Meet the team the level 1 global technical support agent's role is to provide professional, courteous, and effective technical support and customer service to all...

Voice- comm we are looking for a technical support enginner to provide enterprise-level assitance to our customers... required knowledge * microservices tuning *...

Competencies , skills andexperience * 4-5 years of hands-on it experience in a technical/helpdesk role * 4-5 years of hands - on experience with at least one...

technical english is required... · certified information systems security professional (cissp) preferred · knowledge of policies and procedures related to gdpr...

technical english is required... activities contributes to assigned investigation tasks and actively participates in the investigation process, using tools...

* 4-5- years of hands-on experience with at least one infrastructure technology ( for example: unix or windows) * solid knowledge in microsoft excel ( power query...

* knowledge of linux andwindows administration * knowledge in any of these solutions: cyberark, okta, sailpoint, oim, oam, key cloak *protocol knowledge:ldap...

* experience managing security monitoring tools such as firewalls, ids/ips, proxies,siem, etc * experience performing manual and/or automated security configuration...

Compulsory technical english... in this role, you will also be responsible for informing clients of progress and advising on workarounds where necessary, as well...

The profile you have at least 6 months to 1 year experience, ideally within a customer service or helpdesk / technical support role... • utilize cross-selling techniques...

Required knowledge * organizational unit management * gpo administration * upgrade system * domain user support * basic knowledge of domain architecture *...