TRABAJO HELPDESK NATIVE LEVEL CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

This individual has the capacity to exert influence at the enterprise level and lead experts, while also possessing the qualities of a highly-skilled technologist...

Globally, aws digitally native customers include some of the most innovative startups and fast growing companies in the world across multiple industries...

Career level - ic3... * awareness of current industry trends in cloud native software development and the latest cloud native infrastructure as sponsored by the...

level incident management... our aim is to continually provide services to our operators' customers on a seamless basis, always ensuring that our performance...

Good understanding of active directory and group policy at a level to troubleshoot user-encountered issues good understanding of cloud technologies...

* access request configuration * confioguration of certification campaigns * experience working with the sailpoint consulting and support team * operation...

Career level - ic3... experience with cloud platforms, cloud technologies/deployments and cloud native architecture... may have project lead role and or supervise...

Career level - ic3... experience with cloud platforms, cloud technologies/deployments and cloud native architecture... java (core and ee), object-oriented design...

· host base tools (tanium, basic linux and windows native tools)... · work effectively within a remote team including effective, constant, and collaborative communication...

The profile you have at least 6 months to 1 year experience, ideally within a customer service or helpdesk / technical support role... • utilize cross-selling techniques...

You have a native level of proficiency in spanish and english... you have experience as a community manager, customer service or similar role... about the role...

Must be a native latin american spanish speaker... you possess a high level of intellectual curiosity, are open to new ideas, and constantly seek to innovate and...

· desirable advanced level of english... investigate and diagnose the incident... technical english is required... · ease of responding to multiple scenarios...

· desirable advanced level of english... · design and monitor control systems to deal with violations of legal rules and internal policies...

Required knowledge * microservices tuning * digital platforms * management of structures and information * customerservice * management of service providers *...

* experience managing security monitoring tools such as firewalls, ids/ips, proxies,siem, etc * experience performing manual and/or automated security configuration...

Competencies , skills andexperience * 4-5 years of hands-on it experience in a technical/helpdesk role * 4-5 years of hands - on experience with at least one...

* 4-5- years of hands-on experience with at least one infrastructure technology ( for example: unix or windows) * solid knowledge in microsoft excel ( power query...

Required knowledge * organizational unit management * gpo administration * upgrade system * domain user support * basic knowledge of domain architecture *...