TRABAJO LEVEL SUPPORT JAVA BENITO JUÁREZ, ZACATECAS

Years of experience in it support operations... participate in csr activities to ensure adherence to service level agreements (slas)... responsibilities...

Years of it experience in l2/l3 support... handle level 2 analysis:investigate incidents,identify root causes,and create clear bug reports for the development...

Subject matter expertise level required in the below topics... this includes guidance on best practices, risk assessments, migrations, and remote and dedicated support...

support in resolving customer-reported issues, providing assistance and guidance in cases escalated by support... hybrid mode in tijuana or hermosillo...