TRABAJO L3 SUPPORT BENITO JUÁREZ, ZACATECAS

App support knowledge and good analyzing skill... coordinate release and post release support and handover... planned/unplanned events – support bcp (business continuity...

Years of it experience in l2/l3 support... strong understanding of the software development life cycle (sdlc) and the role of a support engineer within it...

Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... required/minimum skills/qualifications...

Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... good in sql queries...