TRABAJO QUALITY LEVEL AGUASCALIENTES, AGUASCALIENTES

Perform internal quality checks... look constantly for quality improvement on processes... help to ensure that objectives as laid down in the service level agreements...

Knowledge on excellent customer service techniques (call center based preferably) academic level... maintains a quality standard on all phone calls received guarantying...

Knowledge of excellent customer service techniques (call center-based preferably) academic level... maintains a quality standard on all phone calls received guaranteeing...

Maintain assigned quality and productivity indicators... (preferred) proficiency in excel/outlook as well as a good comfort level adapting to new computer systems...

· decision quality... • maintains standard delinquency percentages and clearance ratios for individual portfolios, thereby achieving standard scores on quality assurance...

Competencies • high level of commitment... • high focus on the quality of processes... • interpersonal communication... responsibilities • review disputes regarding...

Carry out inventories (maintain a correct level of locations and inventory in the warehouse that allows optimal operational flows)... e) work under pressure...

​ maintains standard delinquency percentages and clearance ratios for individual portfolios, thereby achieving standard   scores on quality assurance phone monitors...

Ensure all requests are processed accurately by maintaining superior level of business process accuracy... perform deep dive analysis and action on data quality...