SERVICE NOW

SERVICE NOW

Automates and optimizes technology service operations. Automate service operations to improve productivity and ofter employees a superior work experience

ACTIVITIES

* Develop, enchance, operate and maintain an accurate Configuration Management Database

* Provide technical services within the ServiceNow ITOM Suite

* Build custom probes and patterns to enhance ServiceNow Discovery

* Build integrations with monitoring solutions to facilitate event management processes

* Manage a multi-source CMDB utilizing identification and reconciliation rules to increase the accuracy and reliability of the data

* Drive opportunities for increased efficiencies on the ServiceNow Platform considering automation in all aspects

REQUIRED KNOWLEDGE

* Understanding web service connections and packet delivery protocols including HTTP, TCP, JDBC. ODBC.SNMP, SOAP, and REST.

* Ability to write complex SQL Statements andcode in JavaScript and Python

* Undestanding of concepts and Characteristics of routing and switching ( routers, switchers, firewalls, NAT, load balancing)

* Ability to script, parse and interpret files/scripts using XML, JSON, RegEx and delimiters.

COMPETENCIES , SKILLS ANDEXPERIENCE

* 4-5 Years of hands-on IT Experience in a technical/helpdesk role

* 4-5 years of hands - on experience with at least one infrastructure technology ( for Example UNIX or Windows)

* Solid Knowledge in Microsoft Excel ( Power Query highly desirable)

* Advance Level of English

* Technical English is required

* Highly motivated, driven and willing to work independently while receiving instruction through supervision in a highly regulated environment

* Proactive

* Teamwork

#NuvitService

Requisitos del puesto

SERVICE NOW

Automates and optimizes technology service operations. Automate service operations to improve productivity and ofter employees a superior work experience

ACTIVITIES

* Develop, enchance, operate and maintain an accurate Configuration Management Database

* Provide technical services within the ServiceNow ITOM Suite

* Build custom probes and patterns to enhance ServiceNow Discovery

* Build integrations with monitoring solutions to facilitate event management processes

* Manage a multi-source CMDB utilizing identification and reconciliation rules to increase the accuracy and reliability of the data

* Drive opportunities for increased efficiencies on the ServiceNow Platform considering automation in all aspects

REQUIRED KNOWLEDGE

* Understanding web service connections and packet delivery protocols including HTTP, TCP, JDBC. ODBC.SNMP, SOAP, and REST.

* Ability to write complex SQL Statements andcode in JavaScript and Python

* Undestanding of concepts and Characteristics of routing and switching ( routers, switchers, firewalls, NAT, load balancing)

* Ability to script, parse and interpret files/scripts using XML, JSON, RegEx and delimiters.

COMPETENCIES , SKILLS ANDEXPERIENCE

* 4-5 Years of hands-on IT Experience in a technical/helpdesk role

* 4-5 years of hands - on experience with at least one infrastructure technology ( for Example UNIX or Windows)

* Solid Knowledge in Microsoft Excel ( Power Query highly desirable)

* Advance Level of English

* Technical English is required

* Highly motivated, driven and willing to work independently while receiving instruction through supervision in a highly regulated environment

* Proactive

* Teamwork

#NuvitService

Otros datos del puesto

SERVICE NOW

Automates and optimizes technology service operations. Automate service operations to improve productivity and ofter employees a superior work experience

ACTIVITIES

* Develop, enchance, operate and maintain an accurate Configuration Management Database

* Provide technical services within the ServiceNow ITOM Suite

* Build custom probes and patterns to enhance ServiceNow Discovery

* Build integrations with monitoring solutions to facilitate event management processes

* Manage a multi-source CMDB utilizing identification and reconciliation rules to increase the accuracy and reliability of the data

* Drive opportunities for increased efficiencies on the ServiceNow Platform considering automation in all aspects

REQUIRED KNOWLEDGE

* Understanding web service connections and packet delivery protocols including HTTP, TCP, JDBC. ODBC.SNMP, SOAP, and REST.

* Ability to write complex SQL Statements andcode in JavaScript and Python

* Undestanding of concepts and Characteristics of routing and switching ( routers, switchers, firewalls, NAT, load balancing)

* Ability to script, parse and interpret files/scripts using XML, JSON, RegEx and delimiters.

COMPETENCIES , SKILLS ANDEXPERIENCE

* 4-5 Years of hands-on IT Experience in a technical/helpdesk role

* 4-5 years of hands - on experience with at least one infrastructure technology ( for Example UNIX or Windows)

* Solid Knowledge in Microsoft Excel ( Power Query highly desirable)

* Advance Level of English

* Technical English is required

* Highly motivated, driven and willing to work independently while receiving instruction through supervision in a highly regulated environment

* Proactive

* Teamwork

#NuvitService