SALES ASSOCIATE

What does a Sales Associate do?the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers.
A sales associate is expected to be continuously updating their knowledge of the company products, and policies.
omplaint handling is a critical part of this position.
Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
nother key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.
ales Associate Responsibilities.
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
perating cash registers, managing financial transactions, and balancing drawers.
chieving established goals.
irecting customers to merchandise within the store.
ncreasing in store sales.
uperior product knowledge.
aintaining an orderly appearance throughout the sales floor.
ntroducing promotions and opportunities to customers.
ross-selling products to increase purchase amounts.
eceiving cash from customerRefund cashDepositing cash Sales Associate Requirements.
Degree in Industrial Engineering or Supply Chain Management.
etail sales experience.
professional appearance.
aintain a positive attitude and focus on customer satisfaction in a fast-paced environment.