LEAD SERVICES SPECIALIST 1 - CONTRACT PERFORMANCE MANAGEMENT

Job Description Summary Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction.
Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline.
Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
Job Description Roles and Responsibilities All contract performance related activities, typically tied to a customer site.
Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests.
Assure timely resolution of issues and keep the customer advised of the progress of the project, and negotiate changes and variations and solutions to any issue arising.
Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract.
Perform proposal negotiation, and contract administration functions on assigned proposals / contracts with minimal supervision · Provide support to manager and senior contracts personnel on assigned contracts Function as the liaison for the customer on contract matters.
Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
Knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles.
Uses technical experience and analytical thinking.
Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
Acts as a resource for colleagues with less experience.
May lead small projects with low risks and resource requirements.
Explains information; developing skills to bring team members to consensus around topics within field.
Conveys performance expectations and may handle sensitive issues.
Required Qualifications This role requires advanced experience in the Services & Contract Performance Management (CPM).
Knowledge level is comparable to a Bachelor's degree from an accredited university or college.
Desired Characteristics Strong oral and written communication skills.
Demonstrated ability to analyze and resolve problems.
Ability to document, plan, market, and execute programs.
Established project management skills.
Knowledge of a Combined Cycle power plant is highly desirable.
High level of English proficiency is also required.
Note.
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA.
For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
Additional Information Relocation Assistance Provided.
Yes #LI-Remote - This is a remote position