HR COORDINATOR BILINGUAL
Descripción de la oferta de empleo
The position will be an extension of the HR Buisness Partner for an assigned Business Unit. The role is to undertake any HR related topic in the BU, Escalated disciplinary actions, dismissals, development programs, employee satisfaction plans and policy compliance.
Responsibilities
Execution of HR unit plans and assure alignment with company strategy and policy.
Serves as a point of contact for the operation or functions assigned for all matters related to human resources.
Employee Relations Matters
Creation of performance action plans related to Attrition and disciplinary KPIs partnering with operation and other support areas
Staff recruitment and selection process
Follow up with ESAT action Plan
Ensure the execution of HR programs and initiatives
Provides daytoday performance management guidance to line management e.g., coaching, counseling, career development, disciplinary actions.
Promoter and Monitor of Company Values
Strategic Partner to all department leaders for People Management strategy
Vigilant of any employee related issues internally and externally.
Establish and Monitor communication channels with all employees
Manage and control department expenditure within agreed budgets.
Monitor compliance to Health and Safety norms in accordance to local law and company policy.
Budget allocation for distribution with external suppliers for events and activities on and off site.
Creation of Unit event Calendar in calibration with Site or City Calendar,
Creation of action plans to followup on employee satisfaction surveys, ESAT Committees, exit interviews, Our Channel and other company climate measuring tools.
Establish and conduct and recurrent attrition analysis cycle plan.
Creation of retention strategy for company employees at all level, with priority in agent attrition.
Keep site leadership informed of major issues regarding employees safe and companys interests. Escalate when needed.
Ensure activities meet with organizational requirements for quality management, health and safety, legal, environmental policies.
Assure employee development based on a periodical performance review, training needs analysis process andor designed career path programs.
Read and sign the ISMS policies.
Education and Specific Training
Bachelor Degree.
Preferably Business Administration, Psychology, Pedagogy or Similar
English Level B2 C1
Full Time
Bolsa de trabajo México ofrecemos puesto de HR Coordinator para el sector de Recursos Humanos en la empresa Teleperformance de Iztapalapa. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- Teleperformance
- En todo México
- Sin especificar - Sin especificar
- 15000$ - 15000$
- 28/04/2024
- 27/07/2024
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