EARLY CAREER CSS GLOBAL EXPERTISE CENTER ENGINEER

Job Description Engineers in Customer Success Services (CSS) enable long term advanced support relationships with many of Oracle's largest customers.
Clickherefor more information about CSS Global Expertise Center Engineers (GEC)provide support in the continuous operational improvement of Oracleenvironments.
GEC Engineers do this by leveraging Oracle’s support-based intellectual property and customers’ experiencesthroughout their involvement with Oracle’s technologies.
Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make wellinformed decisions regarding the implementation, management and use of Oracle technologies.
What you’ll do Learn from experts and contribute to bring value to our customers leveraging on Oracle’s international network of experts.
Use Oracle internal tools, resources, and network to learn and stay up to date with on innovation and leading technologies.
Contribute as a team member on customer projects together with Oracle experts and leaders.
Consult with clients to understand their business requirements and map them to our solutions and services.
Learn how to design solutions using Oracle leading technology and Consulting methods, tools, and best practices.
Support Customer relationships with CSS focused on collaborative, long-term partnerships.
Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures.
Able to demonstrate time management.
Able to complete individual goals as well as work in a team environment.
Demonstrated ability to communicate using technical concepts.
Working knowledge of Oracle products isa plus but not necessary.
Professional demeanor.
Availability to work in scheduled out of hours operations when required.
#CSS-EarlyCareerCareer Level - IC1 What you’ll bringBachelor’s degree or up to 2 years relevant experience.
echnical aptitude.
You have an interest, understanding and curiosity in cloud technology concepts such asArtificial Intelligence,Blockchain,Machine Learning,DevOps, Security andOracle Cloud infrastructureFluency in English.
ommunication skills.
You have an ability to collaborate and present concepts clearly.
nnovation.
You’re open to new ideas and challengesAgility.
You’re a pro at embracing change.
Your self-confidence helps you learn and adapt wherever you go.
rive.
You have a “roll-up-the-sleeves” and “get the job done” attitude.
esilient and capable of working effectively under pressure.
trong organization, negotiation, and planning skillsHigh energy.
You’re optimistic, always eager to interact and influence people.
eamwork.
You’re a fantastic team player who also loves smashing individual goals.
ritical thinking.
You’re a natural strategist who can analyze situations, identify issues, and solve problems creatively.
ove & passion for customer success.
hat we’ll give youSignificant investment in your professional development and a social network of resources and thought leaders inside Oracle.
un and flexible work for the ideal work-life balanceAn inspiring, inclusive, and multicultural community that values fresh perspectives.
buddy program.
a senior expert will be assigned to work closely with you.
defined career progression based on annual performance and personal development followed closely by a direct manager.
he opportunity to engage with a variety of customers in multiple areas.
ompetitive pay and excellent benefits that will help you do your best work.*Relocation to MDC Guadalajara, one of the best facilities to incubate your potential.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems.
True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before.
It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes.
We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.
We put our people first with flexible medical, life insurance and retirement options.
We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process.
If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +, option one.
Disclaimer.
Oracle is an Equal Employment Opportunity Employer*.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer