DIGITAL/CX TRACK - LLA GRADUATE PROGRAM

Descripción del puesto What's the role? We’re looking for the next generation of high-performing, post-graduate talents to take our company forward.
The LLA Graduate Program is a management development program like no other, with real responsibility from day one.
What does the role involve? The LLA Graduate Program is a two-year program, where you’ll quickly be involved in a range of strategic projects, with lots of exposure to senior management.
It’s fast paced and challenging, but we’ll closely coach and mentor you.
The program is split into 2 stages of work.
First Year.
Strategic Local Projects Second Year.
Strategic Regional Project As a Graduate in the Digital track, you can be assigned to projects in the different verticals of the function.
Digital Platforms, Digital Marketing and Digital Transformation.
Part of your responsibilities may include, but not limited to.
Optimize BOT navigation flows.
Identify opportunities in our digital channel to improve the customer experience (i.
g.
to reduce texts, hence navigation time) Identify need of visual content Align with digital market leaders on the process to build visual content for BOTs Implement at least 2 new digital contents to enhance customer experience, aligned with App visualization Map current capabilities for self-service and identify opportunities for improvement Analyze data from customers to build digital marketing campaigns What do we offer? Show us what you can do and in return, we promise you the experience of a lifetime, the opportunity to work in an international and diverse environment, and a fast-track career, surrounded by a caring culture that creates moments that matter though our passion and pride.
We want you to be successful during the journey, and this is how we will support you.
Mentoring.
A mentor will be assigned at the beginning of the program to guide you while you navigate the LLA culture and matrix and support you with technical, business and leadership knowledge.
Leadership Exposure.
We want to share your contribution to our leaders, as part of the program, the outcomes and learnings of each project will be shared in a Leadership Committee.
Career Development Workshops and E-Learning Support with a curated learning path for the program to unleash your personal strengths.
Requisitos What you need is.
You’ve recently graduated, with a Bachelor´s degree.
Your degree is likely to be related with the track you are applying to.
Digital/Customer Experience Track but we’ll other subjects’ studies if you can prove you have a mind for our business.
You’ve spent up to three years, in a professional environment, like an internship, apprenticeship or work experience, or have just started your career and want an opportunity where you can perform well and progress.
You’re fluent in English.
If applying to Panamá, Puerto Rico, or Costa Rica you must be fluent in English and Spanish.
You’re mature and assertive, curious, and committed.
You’re a flexible team player with good communication and social skills.
Beneficios Benefits.
Competitive market salary Great work environment Professional Growth Opportunities Why should you apply? We have a high-performing culture for highly passionate people.
If you’ve never worked in Telco before, that’s not a problem.
Success at LLA is down to teamwork and ability, no matter what your background is.