CLOUD CORE NETWORK ENGINEER
Descripción de la oferta de empleo
Customer Support Engineer Location.
El Marqués, QRO.
Responsibilities.
-Handling customer service requests from Latin America products.
-Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support.
-Performing network upgrades/ updates.
-Provide detailed information on how to set up, configure or upgrade Core Network products and their features.
-Use trouble ticketing system for tracking customer interactions and fault analysis.
Requirements.
- Core Network CS MSC/MGW/Billing system/2G/3G/3.
G/Call flow/ O&M system/ System troubleshooting.
-Core Network PS SGSN/GGSN/MME/SPGW/CG/3G/4G/ VoLTE/ Service flow.
-Core Network IMS and NGN Soft with/MGW/SBC/ IMS/NGN/Billing system/ Call flow.
- Core Network USC HLR/HSS/EIR/PCRF/AAA/O&M system/System troubleshooting (alarms, performance and so on).
Skills.
-Fluent English, conversation and writing.
-Strong working relationships with other teams.
-Quick learning technical and procedural topics.
We Offer.
-Motivational and competitive compensation package.
-10% Monthly food coupons.
-Life insurance.
-Hand-On experience and Lab testing.
Detalles de la oferta
- Huawei Technologies Engineering de México, S.A. de C.V.
- Sin especificar - Sin especificar
- Sin especificar
- 25/04/2024
- 24/07/2024
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