ASSISTANT SUPERINTENDENT

Job Number Job Category Landscaping & Grounds Location The Westin Kierland Resort & Spa, East Greenway Parkway, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY   Entry level management position that supervises and coordinates the day-to-day activities of employees engaged in preserving grounds and keeping golf course turf in playing condition.
Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE   Education and Experience • 2-year degree from an accredited university in Agriculture, Horticulture, or related major; 2 years experience in the landscaping/grounds or related professional area.
OR • 4-year bachelor's degree from an accredited university in Agriculture, Horticulture, or related major; no work experience required.
CORE WORK ACTIVITIES   Managing Day-to-Day Operations • Assists workers to perform more critical duties.
• Coaches and counsels employees regarding performance on an on-going basis.
• Consults with the Golf Course Superintendent to plan and review work projects.
• Determines work priorities and schedules employees to specific tasks such as fertilizing, irrigating, seeding, mowing, raking and spraying.
• Supervises daily shift operations and ensures compliance with all Grounds department policies, standards and procedures.
• Supervises Grounds department and all related areas in the absence of the Superintendent.
• Supervises the day to day operations of the Grounds department to ensure the maintenance and upkeep of the property golf course.
• Understanding employee positions well enough to perform duties in employees' absence.
• Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Leading Landscaping/Grounds Team • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Ensures all employees have proper supplies, equipment, and uniforms.
• Ensures and maintains the productivity level of employees.
• Gets members of a group to work together to accomplish tasks.
• Handles employee questions and concerns.
• Observes service behaviors of employees and provides feedback to individuals.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Strives to improve performance.
• Understands and complies with loss prevention policies and procedures.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Ensuring Exceptional Customer Service • Empowers employees to provide excellent customer service within guidelines.
• Ensures that quality standards and customers expectations are met on a daily basis.
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Interacts with guests to obtain feedback on product quality and service levels.
• Provides services that are above and beyond for customer satisfaction and retention.
• Sets a positive example for guest relations.
Managing and Conducting Human Resource Activities • Communicates performance expectations to Grounds department employees in accordance with job descriptions for each position.
• Helps train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.
• Participates as needed in the interviewing and hiring of Grounds landscaping employee team members with the appropriate skills.
• Participates in an on-going employee recognition program, publicly recognizing good quality, performance and service.
• Supervises on-going training initiatives and conducts training when appropriate.
• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Participates as needed in the investigation of employee accidents.
Additional Responsibilities • Analyzes information and evaluating results to choose the best solution and solve problems.
• Keeps up-to-date technically and applying new knowledge to your job.
• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
The hourly pay range for this position is $ to $.
Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.
Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting.
Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.
To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life.
We want our associates to embrace their own well-being practices both on and off property.
You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be where you can do your best work,​ begin  your purpose,  belong  to an amazing global​team, and  become  the best version of you.