ACELERATION CENTER - MANAGED SERVICES - ORACLE CLOUD A2R FUNCTIONAL ANALYST - SENIOR ASSOCIATE

Línea de Servicio Advisory Industria/Sector Not Applicable Especialidad Oracle Nivel Profesional Senior Associate Descripción del puesto y resumen A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.
Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance.
We assist our clients in capitalizing on technology improvements, implementing new capabilities and achieving operational efficiencies by managing and maintaining their application ecosystems.
We help our clients maximize the value of their Oracle investment by managing the support and continuous transformation of their solutions in the areas of finance operations, human capital management, supply chain management, reporting and analytics and governance, risk and compliance.
Role Summary This is Managed Services position to provide functional expertise to troubleshoot production issues and test enhancements within Oracle Cloud R2R (Fixed Asset, Projects, General Ledger) Preferred Skills ORACLE FINANCIALS IEXPENSE GENERAL ACCOUNTING GENERAL LEDGER FIXED ASSET PROJECTS Role Description The selected candidate will be responsible for providing support for our client, offering expertise in problem tracking, replication, troubleshooting, diagnosis and resolution of complicated and critical cases.
The focus of this position is to provide customer service via phone and electronic means on a functional level and to ultimately drive complete and total resolution of each service incident.
This position requires the individual to coordinate work with offshore team members in order to maximize overall team efficiency.
The selected candidate will work remote.
Role expectations include.
5+ years of experience with Oracle EBS Financials At least 2+ years of Oracle Cloud experience with emphasis on General Ledger, Fixed Asset, Projects.
Provide timely resolution and communication of tickets in the production support queue Troubleshoot, isolate, resolve and report on production issues Determine the root cause of incidents and make recommendations for prevention in the future Ability to work independently with minimal direction Excellent verbal & written communication skills Good presentation skills to articulate ideas, options & solutions Demonstrated ability to work in team environment and collaborate with others Prior experience providing Functional customer support Preferred skills Add here AND change text color to black or remove bullet and section title if not applicable Minimum years experience required Add here AND change text color to black or remove bullet and section title if not applicable Additional application instructions Add here AND change text color to black or remove bullet and section title if not applicable Educación (si está en blanco, grado y/o campo de estudio no especificado) Degrees/Field of Study required.
Degrees/Field of Study preferred.
Certificación(es) (si está en blanco, certificaciones no especificadas) Required Skills Optional Skills Idioma(s) deseado(s) (si está en blanco, idiomas no especificados) Requisitos de viaje ¿Disponible para patrocinio de visa de trabajo? ¿Requiere autorización del gobierno? Fecha de cierre de publicación de oferta enero Nos conoces.
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