Telecomm engineer

➢ Administration and preparation of budget for telecom department (CAPEX, OPEX).
➢ Telecomm Leader for ITS organization supporting the telecomm network around the country.
➢ Project Leader of the migration and consolidation of the network services to the new international VRF by changing 44 sites on 11 work days getting the expectation of delivering without any issues for Supply Chain division
➢ Homologate and standardized telecom services, configurations of cisco technologies.
➢ Implementation of the Wireless Controller for RF devices on Express division.
➢ Leader of the ongoing support for network issues and problems
➢ Implementation of VPN concentrator configuring over 29 backup links in 1 day.
➢ Implementation of ZScaler cloud proxy technologies.

➢ Leader of Technical support team to help end users (OP, Call Center, HQ)
➢ Integration of the Multipack network to FedEx network by migrating 70 MPLS links and 280 dedicated internet links and doing the activities of planning, shipment and implementation of Cisco equipment around the country and wining the “Bravo Zulu” prime for excellence.
➢ Support and administration of FedEx network around the country (routing switching and Wireless).
➢ Project lead of Wireless equipment implementation of 85 locations around the country winning the “Purple Promise” prime for completing the task before the end date.
➢ Implementation of the network on the San Martin Obispo building that became on the “CORE” network of Mexico by building a high availability schema and winning the “Bravo Zulu” prime.
➢ Relocation of 600 users to the new San Martin Obispo Building.
➢ Creation of an Image server to help the cloning machine hard drives to improve the SO migration from Windows XP to Windows 7 and wining the “Purple Promise” prime.
➢ Telecomm department spending administration.
➢ Provider administration.
➢ Project Manager of the RFP FedEx Mexico, invitation, manage, carrier evaluation, decision an implementation of 120 links, between MPLS (74) links and Dedicated Internet (46) Links.

➢ Technical Support Level 2. (Remote Support).
➢ Software Installation and incident solution to remote users.
➢ Use of Remedy tools for register and follow up incidents.
➢ Development of a Capture system that notify end users general reports about systems issues via the CSC Mexico web page.

➢ Data Base Management (SQL server 2000-2008).
➢ Configuration and support of CISCO switches.
➢ Technical Support (PC, MAC).
➢ Provider Management.
➢ Visual Studio 2005 programing (.net, c#).
➢ Network Administration.
➢ IP VO and Cisco Call Manager Management.
➢ Audio Systems Management.