Shore excursions staff

Make quotes and personal and group reservations, such as:
Packages, hotels, flights, activities and tours, cruises and circuits around the world, as well as
review the research of regulatory documentation to enter each country.
Achievements: Exceeding the goals established from the first month of work, obtaining a higher budget than expected.

Make quotes and personal and group reservations, such as:
Packages, hotels, flights, activities and tours, cruises and circuits around the world, as well as
review the research of regulatory documentation to enter each country.

Carry out the training of new entrants, as well as the previous interviews for hiring.

Carry out a list of advisers

Make known, month after month, the strategies and work plans to increase sales

Achievements: Exceeding the established goals, having a 43% growth in the last month in sales.
End the staff turnover that was occurring in recent months, implementing new strategies.

* I worked in the area of ​​Recruitment and Selection of personnel, where I conducted interviews, attended job fairs and reviewed job portals on the internet.
* In the area of ​​Internal Communication, I worked with audiovisual projects where I recorded and edited videos related to the organizational climate of the company which were reflected in events of the same.
* Prepare the company dashboard, with photographs, birthdays of the month, honor roll and the most relevant information of the last days.
* Payroll delivery every 14 days.
* Basic training for new employees in customer service and sales campaigns.
* Updating of files.
* Archive of casualties weekly.
* Delivery of settlements.
Achievements:
* Work in the area of ​​Mass Recruitment during the implementation of a new campaign, fully covering the requested vacancies.
* Reduction in the delivery times of personnel receipts and updating of files.

* Carry out the control of incidents on absences, disabilities, vacations, registrations and cancellations of the group under my charge.
* Carry out daily monitoring of the advisors in order to improve the quality of their calls and therefore of the sales made (Quality Analysis) -
* Perform analysis of the processes carried out by the consultants to finalize the sales in the operating system.
* Follow up with the advisors on their sales, indicating their growth and their established goals.
* Prepare the name of the working group.
Achievements: Exceeding established productivity goals and increasing sales by 20% compared to previous years.

BACHELOR´T DEGREE IN COMMUNICATION SCIENCES with a specialty in Organizational Communication.