Resume eng. ricardo terrones (telecom sales manager, account manager and product manager)

Solutions, Products and technologies:  GPON FTTX Solution GPON, 10GPON/XG(S) PON: FTTH + Optical terminals ONT with Wi-Fi 5 and 6, dual band, Easy Mesh + Wi-Fi repeaters. FTTB + Optical Business terminals FTTC + Outdoor cabinets for cooper solutions + XDSL modems (CPE) with Wi-Fi dual band   HFC Solution DOCSIS 3.0 and DOCSIS 3.1: Centralized and Distributed solution, CMTS, DCCAP, Fiber nodes, Cable modems and EMTA. Fiber ODN Solution:  Design HLD, Feeder Fiber, closure, FAT, Distribution fiber, drop Cable pre- connected. Services and platforms used:  VoIP, Data HIS, Video over IP or IPTV, Broadcast TV, OTT.   Fixed-Mobile Convergence FMC:  3G,4G,5G, Metro Ethernet Networks, IP MPLS, BNG, WI-FI, CGNAT, SDN, SGW, PGW, DPI, PCRF, TCP Optimization, eMMB, IPTV, IMS/VoLTE, NFV/VNF, Massive & Massive IoT, Big Data and Security, Multimedia and Unified Communications (SIP, H.323, H.248, H.264, RTP, RTCP, BFCP, SBCs, QoS, QoE), Wireless LAN. Datacenter and IP Networking:  IPv4/IPv6, Leap and Spine architecture, IGP (OSFP, IS-IS, EIGRP, RIPv6, Multicast PIM), BGP (BMP, eBGP, iBGP, Router Reflector, LU, LS), IP MPLS (MPLS over UDP, MPLS over IP, LDP, LSP, RSVP, MP-BGP, BFD, Segment Routing, PCEP), emerging protocols RIFT, BIER, PPR.  Multi-Cloud:  Hypervisors (KVM, ESXi, XEN, HyperV), Private Cloud (OpenStack, VMware), Public Cloud (Azure, GCP, AWS).  
Responsibilities: 
 As responsible for the America Movil account, my main task was get the regional sales target, promoting our 
products and solutions portfolio, align it with the corporative America Movil and Claro requirements, 
identifying and analyzing pain points, marketing and operational plan. Creating friendship with different levels 
to allow us to present our value as a product or solution to all the areas involved, from top to down, from 
COO, CMO, Purchase director, Purchase Manager, Engineer Director, Engineer subdirector to  Manager of 
fixed network operation, Marketing Manager, Financial Manager and Engineer terminals specialist.   Developing of customer analysis to improve knowledge of customer’s business and technical plans, as well as 
their commercial and technical needs, to get information to created sales opportunity.  Developing marketing activities, organizing events and developing material for the promotion of the product 
or solution, focusing on all areas of the customer organization at the cooperative and regional level.  Development of technical proposals, complying with the customer’s requirements like RFI or RFP, with the 
target of accepting the product or solution.  Development TCO analysis of product or solution, to understood Capex and Opex behaving, with the target of 
acceptance the product or solution by the customer.  Development of a product or solution homologation protocol and homologation time plan, as well as its 
follow-up according to the protocol and the proposed work plan. Solving problems presented during 
homologation, as well as technical clarifications, adjustments or developments like updates or customizations. 
With the target of obtaining a satisfactory homologation.  Development of concept test proposals, with the target of showing to customer the benefits of the proposed 
product or solution in a real scenario, previously evaluated and analyzed by means of the technical proposal, 
homologation and the TCO.  Development of commercial proposals involved in traditional commercial negotiations or electronic auctions.  As head of the American Movil account, it required a management of the regional offices to follow up on the 
projects in each region, like Claro in Peru, Chile, Brazil, Colombia, Argentina, Panama, Rep. Dominicana, 
Ecuador, Centro America  Regional sales target allocated to my person was annual average of 80MUSD, which is satisfactorily achieved 
already breakthrough the product or solution on the market.  Perform the position of sales manager for TELMEX’s account from 2010 to 2013, as responsible for following 
up homologations of all products and solutions, with the target of successful homologation of GPON FTTH 
solution E2E, resolving technical issues and customizations, in addition to promoting the solution with engineering and technological evolution area, having some approaches to the purchasing. As a result, GPON 
FTTH was deployed in the TELMEX network. 
 

Product: GPON FTTH, DSLAM (PSTN Voice and HIS over copper cable) and IPDSLAM (VoIP and HIS over cable) Responsibilities:  
 Homologation of products or solutions, solving the technical problems presented during the homologation.  Manage the technical support equipment consisting of 5 engineers, allocated for support of the entire installed plant of the Latin American, Caribbean and Canadian region. TELMEX client’s fixed access network as the main client, supporting escalations by team and be the interface between the technical support team and HQ.  Customers: TELMEX, Iusacell, Maxcom, Telus (Canada), América Móvil, Telefónica (Argentina)/ Cantv (Venezuela), UTS (Curacao). 

Escuela Superior de Ingeniería Mecánica y Eléctrica  
Communications and Electronics Engineering  (Certified) 
Specialty: Computers networks and programming.