Presales engineer

Art*** ***** (XX años)
Presales Engineer Sr. / Technical Consultant Sr. / Technical Account Manager Sr. en Gemalto Mexico
Universidad del Valle de México.
Ciudad de México
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Experiencia
Presales Engineer Sr. / Technical Consultant Sr. / Technical Account Manager Sr.
Gemalto Mexico
jul 2012 - ene 2018
•	Preparation and delivery of RFI, RFP & RFQ.
•	Responsible to provide technical knowledge to companies like AT&T Mexico, ALTAN Redes, Secretaria de Comunicaciones y Transportes de Mexico and Claro Central America.
•	Acting as a technical advocate within Gemalto for our partners, in order to help to provide feedback from the field and to advocate on their behalf.
•	Active & constant participation at presales, such as: training, product demonstration and presentations to sales, partners and customer.
•	Constant coordination of developers & manufacturing in order to develop products and solutions. Also, the management of change request at the qualification stage.
•	Active & constant participation at post sales/after-sales, such as: result analysis, process & product improvements, customer support and troubleshooting.

Achievements:
•	Leadership during the launch of LTE (4 generation) USIM/UICC product for AT&T Mexico.
•	Leadership during the first launch of smart card product for SCT Mexico to be used in its internal network, being the unique provider of SIM/UICC cards.
•	Smooth migration achieved of all the smart cards products during the merge of Iusacell Mexico and Nextel Mexico.
•	Qualification of 5 products for several brands of America Movil in Central America (Claro), with an impact so far of more than 5.5 million of cards produced
Technical Consultant Jr. / Technical Account Manager Jr.
Gemalto Mexico
jul 2009 - jun 2012
•	Responsible to provide technical knowledge to companies like Digicel Group in Caribbean and Pacific side.
•	Responsible for providing to customer digital security & telecommunication solutions and detection of needs through face-to-face sessions.
•	Technical specifications definition in order to consolidate a product.
•	Change request management at the qualification stage.
•	Get the product qualification from the customer.
•	Customer support and troubleshooting.

Achievements:
•	Active & constant participation provided to 9 brands of Digicel Group in their 3G Network launch with a production so far of more than 280 000 USIM cards.
•	Active & constant participation provided to Digicel Cayman & Digicel Antigua in their 4G/LTE Network launch with a production of cards so far of 6 000 and 17 600 respectively.
•	Qualification of 18 products for several brands of Digicel Group, with an impact so far of more than 5.5 million of cards produced.
•	Main coordinator in the body template migration project at manufacturing side with an impact so far of more than 16 million of cards produced.
Technical Consultant Trainee / Technical Account Manager Trainee
Gemalto Mexico
jul 2008 - jun 2009
•	Value added services (VAS) development of smart cards with Java Card.
•	Technical specification definitions based on requirements and follow up to get the final product.

Achievements:
•	Update of Java Card app for international roaming of 4 brands of Telefonica in Central America with an impact so far of more than 5 million of cards.
Business Development Representative Information Technology
Axtel - Alestra
•	Promoting cloud computing such as IaaS, PaaS and SaaS, also security services. Working with brands such as AWS, Microsoft, DELL, HPE, Huawei, Lenovo, Veeam, CISCO, Cloudflare, Fortinet.
•	Acting with customers face-to-face in order to understand needs and translate on to solutions of the company portfolio, working together with internal areas to generate proposals.
•	Presentations of Demo and PoC about some products already defined as SaaS.
•	Responsible to develop the IT Business in Mexico market with companies in different sectors. Looking to increase services delivered with the current customers. Such as: Grupo Traxion, Truper, Acros Mexico, Banco Keb Hana, Grupo Bavaria BMW, Better House, CopoVino, Dentalia, Didi Mexico, Grupo Axo, Habers Mexico, La casa del Habano, Mole Don Pancho, Oro Gold Cosmetics, PayClip Mexico. 
o	Looking the digital transformation adoption by the companies.

Achievements:
•	Funnel achievement 95 % per year.
•	Proposal Delivery achievement 98% per year.
o	including 70% of DEMO presentation.
•	Hit Rate for sales: 70 % per year.
Formación
Information Technology Management
Universidad del Valle de México.
abr 2011 - abr 2014
Master’s degree
Computer Systems Engineering
Escuela Superior de Computo of Instituto Politecnico Nacional.
ago 2004 - jul 2008
Bachelor's degree
Idiomas
English - Intermediate/advanced - Able to participate in conference calls, exposition, meetings and business topics.
Otros datos
Microsoft Certified: Azure Fundamentals since June 2020

          
AWS Certified Cloud Practitioner since May 2020

          
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