Manager in training \\sales or customer service

With over 3 years + in a Call center here in Tijuana providing exceptional unforgettable 
Customer experience by going above and beyond customer satisfaction. 
My job was to handle high volume inbounds calls, provide accurate information collect customer feedback, answer questions, troubleshooting problems, customer focused 
Reliable and adaptable.

With over 22 years of experience product knowledge and management in the automotive industries. Troubleshooting entire store operations and supervision of difficult and high volume retail locations. 
Accountable for managing increase of sales from $500.000 DIIS with 52% profit with a positive turnaround of $1.8 and up to $2.5 MM DLLS per location with 65% profit. 
While simultaneously increasing Brand recognition through effective operations. 
Develop sales and marketing plans to maximize profits through effective cost control 
Inventory management and operations. 
Oversaw all employees and management team to ensure policies where met and training increased. 
Exceptional ability to provide world class customer service stablish rapport with customers 
Gaing trust and build strong repeat referral business.