Director | continuous improvement | operational excellence

Ric*** ***** (XX años)
Corporate Head, Operational Excellence en TRAXION
Instituto Tecnologico y de Estudios Superiores de Monterrey
Miguel Hidalgo,
Ciudad de México
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Experiencia
Corporate Head, Operational Excellence
TRAXION
mar 2017 - ago 2019
Responsible for the Operations Excellence Culture deployment among the corporate office and the 7 group’s Transportation and Logistics Companies (Transportadora Egoba | Grupo SID | Autoexpress Frontera Norte | Muebles y Mudanzas | Autotransportes El Bisonte | Grupo LIPU | RedPack). +60 OPEX FTEs.
• OPEX team coordination. (Quality, Processes, Project Management, Continuous Improvement, Safety, Health & Environment).
• Defined the Traxion Operations System that enables the organization to measure and mature management level.
• Set the KPIs structure for all the companies that today are input for the executive weekly & monthly BSCs.
• Defined the Management Review process for the Logistics segment (3 Regions, 16 warehouses), and for RedPack.
• Led the OPEX team restructure allowing savings of + MXN $ 2.4 Million.
• Hired and coached +10 high potential young professionals that today deliver results above the expectation.
• Coordinated 2019 Individual Objectives’ setting for Top Levels (C-Level, Corporate & General Directors and Management Team) in alignment to MBOs. +150 FTEs among the Group.
• Started-up a new area in the Cargo Segment focused on generating annual savings of USD + $10.5 M. This will set the foundations for the Traxion Continuous Improvement Program.
Director, Strategy & Operational Excellence
GEMA 21
nov 2015 - dic 2018
Responsible for the group's institutionalization:
* Conglomerate of +13 multi-sector companies. (MX & US)
* Coach the Board of Administration (BoA) on how to define and deploy group's strategy.
* Coach companies' Directors on how to manage in alignment with the BoA's strategy.
* Defined Group's high level structure to allow proper business evaluation.
* Align Board of Administration goals with the different companies' Directors.
* Establish Operations Excellence strategy among the different companies.
Director, Continuous Improvement
Einteligent
may 2015 - nov 2015
Continuous Improvement Strategist for the company's customers solutions.
* Invited to co-lead the organizational strategy development for Grupo Seguritech (prime client) to allow smooth deployment through an effective cross-functional management within an aggressive exponential growth business environment.
* Re-Engineered Grupo Seguritech’s supplies process to reduce cycle time by 50%, and set the basis for a professional procurement area development.
* Created Commercial Pipeline for the core solutions based on a Continuous Improvement Approach. In only 3 months, 11 leads were opened with mayor customers that could lead up to US +$900K.
Sr. Manager, Continuous Improvement
DHL Supply Chain
mar 2011 - may 2015
Led the DPDHL’s First Choice Way (FCW) deployment in DHL’s Supply Chain (DSC) division Latin America. (FCW = DPDHL’s Global Continuous Improvement Culture).
* Coached and Facilitated +300 PI initiatives with quantified benefits of US +$24M (Lean-Six Sigma approach).
* DPDHL’s Global Instructor for the cross-divisional First Choice Advisor training. +20 PI Advisors Certified.
* Provided FCW Awareness training to +1,000 Latam Leadership Associates (Directors, Managers & Supervisors).
* Built collaborative global network among DPDHL's divisions to publish corporate material (Express, Global Forwarding, Global Business Services, Corporate First Choice).
* Successfully coached teams in America towards the DPDHL CEO Awards cases elaboration. Awarded 6 times.
* Developed in Mexico the Great Team Award program in collaboration with Internal Communications area.
* Led the development and deployment of the Operations Management System in MX (Productivity Program).
* Led global coordination for the strategic Effective Functions’ Customer Service Initiative start-up as part of the DSC's Strategy 2020.
* Mentor for high potential individuals and strategic internal coach for business Directors & Managers.
Manager, Process Improvement
DHL Supply Chain
oct 2008 - feb 2011
Led Process Improvement overall activity within the DHL Supply Chain division in Mexico using Six Sigma & Company's methodologies (First Choice Program).
* US$ +3M annual savings avg.
* Doubled Process Improvement activity in Mexico between 2008-2010.
* Developed the Process Improvement awareness training for Latam Leadership focused on a basic understanding of what is Lean-Six Sigma to drive Change Management towards a new DPDHL's global strategy (Strategy 2015).
Consultant, Business Process Improvement
DifEQ Consulting
ago 2006 - ago 2007
Process Improvement, Program Management, Technology Integration and Change Management Consulting.
* For U.S. Air Force (Air Mobility Command):
- Created Functional Specifications to develop a management & tracking application to improve by 20% tasks execution's velocity & accuracy for critical logistics activities.
* For Sodexho (US School Services Division)
- Developed a seven strategic steps approach to drive cost efficient operations among the services provided to the US Public School Districts (450 accounts).
* Developed and implemented DifEQ’s Human Resources process to support a new partnership and growth plans.
General Manager, Global Engineering Development Center
Axiem Mexico (General Electric's Certified Global Supplier)
nov 2004 - jul 2006
• Responsible for the General Management of 19 Engineering Services Accounts within the General Electric's (GE) Infrastructure business: Energy and Oil & Gas. (+200 Associates, US +$8M revenue, customers in US, UK, Italy).
• Provided annual customer savings of US +$6M.
• Obtained a US $25M multi-year contract renewal with GE Infrastructure.
• Created re-engineered processes to improve accounts receivables. Reduced number of days from 135 to 10.
• Managed Six Sigma projects to increase productivity by 20% and reduce defects by 90%.
• Increased EBIT by 10% after the billing rates adjustment according to achieved certifications and employee skills improvement.
Project Leader & Six Sigma Black Belt
Axiem Mexico (General Electric's Certified Global Supplier)
ago 2001 - ene 2004
• Responsible for the management of five GEDC groups related with the Gas Turbines performance, configuration, applications development and data management activities reporting to GE Energy Headquarters in Atlanta, GA.
• Responsible for the GEDC’s compliance with Six Sigma and ISO-9000 standards reporting zero non-conformities in two consecutive years and savings above US $100K to GE Energy after process improvement projects.
• Managed and delivered before the due date a US $3M Global Digitization Project for GE in Scotland-UK.
• Coordinated the start-up for the teams that provide outsourced engineering services to GE Energy and O&G in Houston-TX, Bethlehem-PA and Buenos Aires-Argentina.
• Obtained the 2002 Axiem’s Employee of the Year Award.
Product Engineer
Gabriel de Mexico
may 2000 - dic 2000
Design and Development of struts and shock absorbers.
* Led drawing softwares technology migration ensuring no impacts to existing and new designs.
* Established a Poke Yoke on the production line with 99% of defects detection on raw materials prior to production.
Production Coordinator, Yarn Mill
Burlington Industries
jul 1998 - abr 2000
Coordination of yarn mill production, product development, quality assurance.
* Led Team of 6 Supervisors & +300 Associates
* Led Yarn Mill processes design & implementation for new textile plant in collaboration with plant erection plans.
Formación
Diploma, Directive Competencies
Instituto Tecnologico y de Estudios Superiores de Monterrey
feb 2013 - sep 2013

          
          
Diploma, Logistics Intelligence for the Supply Chain
Instituto Tecnologico y de Estudios Superiores de Monterrey
sep 2009 - feb 2010

          
          
MBA
Thunderbird, School of Global Management
ago 2004 - jul 2006
Global MBA for Latin American Managers
Joint Program with ITESM
Diploma, Marketing
Instituto Tecnologico y de Estudios Superiores de Monterrey
feb 2004 - jul 2004

          
          
Six Sigma Black Belt
General Electric - Axiem Mexico
feb 2002 - abr 2003

          
          
Diploma, Pneumatic Automation
Universidad Autonoma Metropolitana
nov 1997 - dic 1998

          
          
B.S. Mechanical Engineering
Universidad Autonoma Metropolitana
sep 1991 - nov 1997

          
        
Idiomas
Spanish - Native
English - Fluid
German - Intermediate
Portuguese - Beginner