Customer engineer

Microsoft Support Engineer for technologies such as Microsoft Endpoint Configuration Manager, Active Directory and Active Directory Certificate Services (AD CS), Active Directory Federation Services (ADFS) for clients in Mexico and Latin America except Brazil.

WSUS Administration, Package creation and distribution, Troubleshooting agents, Troubleshooting deployments, Monthly patch installation.

DXC Technology
Televisa S. A. de C.V
Windows Administrator
•Windows Server Administration versions 2008, 2012, 2016 and 2019.
•Active Directory: ABC.
•Group policy management, DHCP and DNS.
•Power Shell Scripting.
•Provide monthly reporting of patching activity; work with local teams to resolve patching issues.
SCCM Administrator
•Manage SCCM Software Update Point (SUP) and Perform scripting to automate functions.
•Perform installation, evaluation, maintenance, and problem resolution for the SCCM server and DPs as well as release management deployments to 10000 + PCs and 500+ servers.
•Maintain up to date knowledge of new software developments in SCCM servers’ technologies.
•Perform application packaging and distribution, and operating system deployment (OSD).
ADFS Administrator
•Administration of Active Directory Federation Services.

Correction of errors in the EDC (Account statements) system, security improvement adding login, update of account statement reports. Technology used: C #, Visual Basic 2010

•Database server administration (inventory, backups, maintenance, database partitioning, etc.) Microsoft SQL Server 2008 R2, Microsoft SQL Server 2012 and Microsoft SQL Server 2016.
•Active Directory: Domain controller migration, Active directory administration, account registration and cancellation.
•Group policy management, DHCP and DNS.
•SCCM 2012, Deployment, hardware and software inventory, remote assistance, application and operating system deployment via PXE (Windows 7, Windows 8.1, Windows 10), update deployment, software deployment, Wake on LAN, imaging reference.
•SCSM 2012, implementation for the help desk, user administration, report creation.
•SCOM 2012, monitoring of services, servers, switches, etc, configuration of monitoring alerts.
•Vmware Vcenter Server, virtual machine creation, physical server virtualization, cloning, virtual machine templates.
•Scripting with Powershell to automate processes.
•Managing servers with Windows Server 2003, Windows Server 2008 R2, Windows Server 2012 R2 operating systems
•Exchange Services Administration.
•SharePoint farm installation following Microsoft best practices.
•Implementation of the Volume Activation Management Tools service for the validation of licenses for Windows Operating Systems and Microsoft Office.

•Compañia Mexicana de Procesamiento (CMP): Reengineering of the Voucher application to increase performance and productivity.
•Comisión Federal de Electricidad (CFE): Correction of errors in the OFSIS and FirmasSD systems, Database Migration from 2005 to 2008 R2.
•Comisión Nacional del Agua (CONAGUA):

Ingeniero en Sistemas Computacionales