Bilingual /customer service representative, interpreter and receptionist

- Scheduling and confirming appointments via Ringcentral. 
- Answering, screening, and forwarding phone calls to case managers and attorneys.
- Daily record keeping with electronic and hard copy filing of documents.

- First Notice of Loss meaning I was the first to be contacted upon an accident. 
- Took detailed reports and created claims assigned claim number which would be very 
  important throughout the claim process.

-Over the phone and video interpreter, assisted calls from all sectors including government agencies in the United States, Canada, Spain and England 
- Bridge of communication between 2 languages and cultures. 
- Provided interpretation services during various processes and made sight translations of documents
- Imparting thought, purpose, spirit, emotions and tone of speakers from source language into target language.  
-Interpreting with no additions or omissions.

- Managing, evaluating and reporting on warehouse productivity.  Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
- Ordering supplies and maintaining suitable inventory levels.

General Education