Auxiliar de programación y soporte técnico
Leó*** ***** (XX años)
Technical Consultant en BDS Consulting
Universidad del Valle de México
Benito Juárez,
Ciudad de México
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Experiencia
Technical Consultant
BDS Consulting
sep 2018
-
Actualmente
Technical consultant in Oracle CX on a national and international level (Incentive Compensation module), analyze and document technical requirements to seek effective implementation. Develop, design and execute the technical path to the different issue solutions. Develop, design and execute BI reports.
IT Support /Audit Manager
Dufry México
mar 2012
-
sep 2018
PC preventive and corrective technical support, troubleshooting of local and foreign office and store computer equipment, User management within the different platforms used by the company. Execution and supervision of internal IT audits. Accomplishments: 6 straight years of successful external audits conducted by Ernst and Young. Lead the overhaul of the Helpdesk system resulting in more effective case support.
Formación
BS in Information Technology Development
Universidad del Valle de México
feb 2016
-
feb 2019
• CCNA Routing & Switching: Net Scaling certificate. 2018 • CCNA Routing & Switching: Routing principles certificate. 2017 • CCNA Routing & Switching: Intro to network management certificate. 2017 • CISCO Database science and management certificate. 2018 • CISCO System programming certificate. 2017 • UVM Team Management certificate. 2017 • UNAM Computer equipment preventive and corrective maintenance certificate. 2012, 2017.
Idiomas
English - Advance (B1)
Otros datos
Skills
• Proficient in HTML, C++, Python, Visual Basic, Java, Linux, SQL, MAC. • Proficient in Microsoft Office suite. • Proficient in web developing software such as Dreamweaver, iWeb and Rapidweaver. • Proficient in content management system software such as Wordpress and Joomla. • Proficient in English (B1). • Proficient in ISOs such as 9000, 17789, 19011 and 20000. • Quick learner and team player. • Able to solve problems through effective teamwork. • Quick and efficient data analyzer. • Can manage teams of 15+ and accomplish set daily, weekly and monthly goals.
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