Analista de seguridad de la información

Osc*** ***** (XX años)
COMMERCIAL AND OPERATIONS STRATEGIC COORDINATOR en TECPROTEL (TECNICOS PROFESIONALES EN TELEFONIA S.A DE C.V)
Acambay de Ruíz Castañeda,
Estado de México
|
Experiencia
COMMERCIAL AND OPERATIONS STRATEGIC COORDINATOR
TECPROTEL (TECNICOS PROFESIONALES EN TELEFONIA S.A DE C.V)
ago 2019 - sep 2019
Responsible in the handle and manage of the engineers and technicians of the enterprise in order to give them the instructions and supervision on their duties according to the client´s request. Also checking up that every request made by clients get fully satisfied according to the needs.

Also taking the control on the Billing and registration of the request did by the clients on an ERP software called Quanticus. Checking up the possible ways of improvement of the operative area.

Finally to take some representation on the Commercial area by making the sales role, by offering to the captive clients new kind of services that the enterprise handles as well, going apart from the services that they already has.
B4IT
B4IT
feb 2017 - ago 2018
Responsible in the operative and monitoring processes for the final users according to the needs they are requiring, providing them the best experience on what the needs they has.

Responsible on giving the access of the final users to the end point.
Giving the troubleshooting over failing connections user-end point.
Giving the correct exit through over all the network to the internet by NAT´s or PBRS configuration.
Monitoring the correct configuration of Site To Site VPN´s.
Making commutations of configured equipment`s by HA (High Availability) in case any of the equipment’s inside the network gets any kind of issue in order to prevent the failure of all the network.
Responsible on the creation of Policies to give any kind of access to users.  
Handling over security equipment’s of diverse vendors such as Cisco, Fortinet, Bluecoat, Checkpoint, Arc sight, Infoblox, etc.…  
Assignment of MAC Addresses over IP´s in order to give to the users an assured IP, taking the available IP´s by the DHCP pool.  
Giving the assignation of the Speed of the link according to the client´s need.  
Doing the cleanses of the DHCP lease in case users can`t connect over the network.  
Doing the cleanses of the Arp Table to watch the correct matching of the devices.  
Monitoring the activities of the IP`s over what the logs shows.  
Responsible on making equipment updates.  
Responsible on making Traffic Shaping for users according to the Bandwidth usage for the link on diverse vendors such as Checkpoint, Fortinet, Cisco.  
Allowing the port apertures to users to get to usage of diverse applicative of services. 
Assignation of Virtual IP´s (VIP) or PVR.  
Spam filtering.  
Domain Blocking and Unblocking.  
Static and dynamic routes configuration.  
Giving the allocation of complete segments by DHCP.  
Web Filtering.  
Bypassing IP`s to establish connection.  
Containment measures on Denial Attacks.  
Creation of Access-List´s to Deny or Permit Actions.  
Interface´s creation.  
Monitoring by diverse kind of tools such as Op Manager, Observium, SolarWinds, and NAGIOS.  
Bypassing over IPS devices to induce failover.  
Managing the configuration of NAT´s over WAF devices.  
Configuration of Virtual Server over Fortinet WAF devices.  
Generating access of users to determinated devices according to credentials allowed over Cisco TACACS devices.  Making traffic captures in order to determinate their behavior around the network.  
Registering of any changes generated by the assignation of tickets by the ticketing REMEDY tool.
TECHNICAL SUPPORT
Distribuciones Biotecnológicas S.A de C.V
jul 2014 - feb 2017
Giving support for the users by the entity to guarantee the access to the LAN in order to consult the documents or registers managed by the enterprise, same time guarantying the exit to Internet with proper web filtering to avoid the wrong usage of it. Also monitoring the behavior of the users over the network.

 Responsible for the monitoring of the users activities.
 Guarantying the access to the LAN.
 Guarantying the access to Internet.
 Giving the correct maintenance to the workstations.
 Filtering inadequate content to users over the internet.
 Taking measures to prevent virus infection over the LAN equipment’s
ANALIST AND SUPPORT ENGINEER
Operbes S.A de C.V/ Bestel
may 2014 - ago 2014
Operative functions in order to attend and generate changes according to the client´s requests based over the lifting of tickets, in order to have a correct register on every activity and changes done over any of the devices assigned for clients

 Policy creations to allow navigation into authorized sites.
 Getting backup files in case rollback´s are needed to be done.
 VPN connection generating going from Site-To-Site or Client-To-Site.
 Ticketing registration to keep under control every change done.
 Spam filtering.
 Monitoring by tools such as Snorby, SourceFire, McAfee, and PGRT.
 IPS handling over Suspect Activities over unknown IPS by the network
 IP Addresses blocking when unusual activities.
 Allowing the usage over diverse Applicatives ran by the clients.
TECHNICAL SUPPORT SPECIALIZED
Ericsson
ago 2013 - dic 2013
Giving support over the Project Manager requirements had an introductory course about all what Ericcson had all over the entity. This course had a duration time about 3 Months according to the program Graduates. Where I was introduced to every kind of work areas, going from RAN, GNOC, TXT, INTEGRATION, Project Management, etc. At the end of the course were integrated to the projects that were released.
Idiomas
Ingles - Avanzado
Currículums relacionados