TRABAJO TECHNICAL CUSTOMER SERVICE HERMOSILLO, SONORA

Centro) -experience in tech support and customer service where will you be working? col... • always offer the customer the best solution, ensuring customer satisfaction...

Com/ se busca customer service... conocimientos sistema sap habilidad para presentar información y responder a preguntas en grupos de gerentes, clientes, proveedores...

Provide the client with technical assistance by solving their incidents manage all necessary actions to resolve the problemsrequirements service desk and ticket...

- provide the client with technical assistance by solving their incidents - manage all necessary actions to resolve the problems requirements: - service desk and...

Must be customer service oriented (empathetic, responsive, patient, and conscientious)... strong team orientation and customer focus... accurately document and process...

Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share...

Understand industry and customer specs to determine applicability to product... provide support to sales and marketing personnel on customer calls...

Build and maintain strong relationships with customers, providing exceptional customer service and support throughout the process... this position relies on building...

Focus will be on optimization, proliferation, and innovation around products and customer requirements...  in addition, they will coordinate globally with the global...

Advises on availability date of finished products to customer service teams...  confirms all unconfirmed customer orders in sap... partner with production to develop...

) to resolve customer requests... negotiate and process customer orders to achieve quota... develops and executes action plans for each customer...

Holds voice of customer sessions with internal customers and utilizes feedback to improve team performance and supply base service... establish regional communication...

They execute the competitive bid, negotiation, contracting processes and/or technical continuous improvement for assigned commodities or services; collaborate across...

Strong customer service orientation...   •    identifies and implements continuous process improvements to enhance service delivery... ability to communicate effectively...

Responsible of the voice of the customer feedback  facilitate action plans for customer specific demands/complaints... experience using customer portals  experience...

Creates customer innovation/influencer relationships... contributes to by r&d technical roadmap...   -defines, coordinates, and drives technical activities...