TRABAJO CUSTOMER SERVICE VIDEO CALL MONTERREY, NUEVO LEÓN

Inglés avanzado (escrito y hablado) (b2/c1) mínimo 6 meses de experiencia en call center disponibilidad de tiempo completo preparatoria terminada certificado/ged...

Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand...

Maintain a high degree of customer service for all support requests... experience as an agent for customer service campaigns or remote support is a plus...

Aid in the deployment and ongoing hygiene of customer success platform (gainsight, salesforce, powerbi) provide regular updates on customer success metrics and insights...

Campaña de customer service para una empresa de telefonia muy importante de estados unidos... te invitamos a formar parte de su equipo bilingüe para una empresa...

Own tier 1 customer solution as required, enhances solution stability and service quality eventually enabling increase in customer satisfaction, consumption and...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...

Learning & supporting a customer solution as required, understanding service quality and consumption and adoption of the service... learn & support a customer solution...

customer satisfaction: nps / csat scores, % customer retention, attrition, and churn 3... customer health: sla performance management operational efficiency improvement...

Excellent communication and customer service skills... hands-on experience with monitoring, network diagnostic and network analytics tools work on advanced support...

Exhibit a commitment to customer service while building customer partnerships... use customer service, communication and problem-solving skills to solve inquiries...

What you'll do: · provide functional and/or technical support for service request, incidents, changes or problems that affects by solution and implicate an impact...

Role contribution: enhance solution stability and service quality, increasing customer consumption and adoption... key responsibilities: deliver excellent customer...

Good customer management... handle customer emergency requests professionally... strong customer interaction skills over the phone proficient in relevant computer...