TECHNICAL DOCUMENTATION SPECIALIST IT HOME OFFICE

JOB DUCK IS HIRING A BUSINESS PROCESS ANALYST



Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.based business, in most cases a law firm.



The Business Process Analyst gathers information on daytoday business operations and presents this information in a way that is understandable, educational, and clarifying. They generate creative and innovative ideas for content, as well as documents related to business processes. They also facilitate knowledge dissemination, by making sure to balance technical clarity with the need for broad comprehension and reader engagement. Their responsibilities include process mapping, policy creation, researching best practices, and through applying process analysis, assist in generating ideas for departmental and companywide workflow improvements.



Monthly compensation USD 900



Duties and responsibilities include but are not limited to the following

Researching and analyzing information for developing and updating policy, procedure, and formal documentation, in line with company standards.

Identifying the most effective and coherent method of presenting written information to maximize reader understanding.

Ensuring the accuracy of process documentation and applying realtime changes requested by the assigned department.

Creating new policies and procedures that align seamlessly with the company style and guidelines.

Employ various and versatile research and process mapping techniques to accurately capture and represent business processes.

Review technical material for consistency and accuracy, suggest and apply necessary improvements and changes.

Collaborate with subject matter experts to generate innovative ideas for content and workflow solutions.

Facilitate and guide best practices in calendaring, software use, and formal communication.

Facilitating departmental meetings and interdepartmental communication.

Calendar structural events in departmental calendars.





Skills

Research skills.

Attention to detail.

Analytical and conceptual thinking.

Multitasking abilities.

Ability to prioritize and execute tasks in a fastpaced environment.

Problemsolving aptitude and proactiveness.



Requirements

Proficiency in English at an advanced or native level B2, C1, or C2.

Excellent written and verbal skills in English.

At least six months of experience as a technical writer.

Proficiency in process mapping and analysis techniques.

Knowledge of IT terms and data concepts Preferred but not mandatory

Strong working knowledge of Microsoft Office.





We encourage you to apply now Are you looking for a worklife balance Duck for it

Every candidate has to pass each step in our application process to become part of our team.
Bolsa de trabajo México ofrecemos puesto de Technical Documentation Specialist IT para el sector de Informatica Telecomunicaciones en la empresa The Job Duck de Álvaro Obregón. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.