TECH SUPPORT DATA ENGINEER
Descripción de la oferta de empleo
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
We employ just over a thousand team members across five countries and we want to employ over people by , if not sooner.
LET’S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLEThis role is part of the team of Customer Engineers in Professional Services, and we’re seeking highly talented individuals to join and grow our team.
This is the intersection where the product has to meet customer needs and create value.
You are a customer-facing data engineer who loves to see technology and data used in ways that ensure our projects’ and customers' success.
You have great attention to detail and are very proactive in seeking potential roadblocks to success.
You have great people skills and know how to manage the trust and expectations of a customer.
HY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose.
We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values.
Curious, Dynamic and Authentic.
HAT WILL YOU DO Customer Engineers are the customer facing technical owners of our existing customer relationships and data driven deliverables on the company’s platform.
You will work hands-on with our technology stack and collaborate with several teams such as Product Engineering and Customer Engagement in order to deliver on all customer technical requests.
You will be responsible for regularly interacting with our customers to gather requirements (e.
.
weekly meetings, email, etc), and for scoping and prioritizing the incoming work.
This can include.
Designing Solutions - translate business requirements into technical solutions using SQL, scripting, codebase configurations, etc Setting up ETL pipelines across disparate data sources, and creating a unified Data Model Setting up/enabling new product features & ingest/export integrations Implementing the company’s platform and its various components for our new customers Helping answer customer questions, and troubleshooting where necessary Participating in the on-call rotation You will also be.
Finding out sustainable ways of addressing repeatable issues, and building tools for automation Contributing with documentation and building our customer specific configuration knowledge base A source of feedback for our product team, full stack and backend engineering teams
Detalles de la oferta
- Boldr
- En todo México
- Sin especificar - Sin especificar
- 12/04/2024
- 11/07/2024
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