SALESFORCE ADMINISTRATOR

Salesforce Administrator will function both as a Salesforce admin and also support the maintenance and development of existing products on the Salesforce platform. •       The Administrator will work with product owners, organizational units, and subject matter experts to identify, configure, and deploy new business processes. •       The Salesforce System Administrator will be responsible for executing the day-to-day configuration, support, maintenance and improvement of our platform orgs. •       Owns all aspects of Salesforce administration, configuration, maintenance, technical/functional capabilities •       Manage major and minor Salesforce releases including sandbox refreshes and regression testing •       Manage the structure, policy, enforcement and deployment of configuration and code changes in appropriate promotional paths. •       Develops ad-hoc reports as requested by Salesforce users, performs analysis on data as required. •       Maintain and communicate Salesforce metrics to track trends in usage and data integrity. •       Manages enhancement releases including the release process, testing, tracking and communications. •       Manages all new user set-ups and deactivation. •       Executes all configuration changes •       Performs any needed Data Migration •       Manages and implements customization requests, including creating workflow triggers, workflow alerts, process builders etc. •       Maintains updated system documentation and Salesforce policies/procedures. •       Maintains the Salesforce ticket queue by promptly responding to user questions and requests.   Must have skills: •       4 to 6+ years of Salesforce CRM (Sales and Service Cloud) ADMIN experience. Experience working as a member of an agile delivery (Scrum or SAFe) team. •       Experience writing SOQL queries to assist in validating test results. Salesforce Mobile experience a plus. Strong technical problem-solving and debugging skills. Retail/B2B Sales and Services experience a plus. •      Certification preferred: Certification in Salesforce – Admin (Required), Advanced Admin (preferred) •       Preferred to have experience and knowledge of APEX Classes, Aura UI Framework, Triggers, Workflows, Validations, and Visual Force pages including HTML, JavaScript •       Experience with GitLab, Jenkins or similar automation framework, CI/CD, build and deployment pipeline •       Experience working with webservices - Rest/Soap API, Apex Data Loader, Salesforce Reports/Dashboards, Force.com IDE (Eclipse/VisualStudio/Mavensmate)   EDUCATION/CERTIFICATIONS:   4 years of Bachelor’s degree in Computer Science or equivalent degree