QA MANAGER DIGITAL CHANNELS

The IT Quality Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business.
Recognized technical authority for an area within the business.
Requires basic commercial awareness.
There are typically multiple people within the business that provide the same level of subject matter expertise.
Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.
Significant impact on the area through complex deliverables.
Provides advice and counsel related to the technology or operations of the business.
Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities.
Performs functional, automation and regression testing and all Initiatives related to User Acceptance Testing (UAT) process and product rollout into production.
The specialists will also work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
Responsibility.
Conducts a broad range of complex process monitoring, product evaluation and audit assignments.
Follows industry quality trends; applies to current environment as appropriate.
Interacts with various levels of management; communicates technology level process changes.
Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle.
Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks; ensures annual organizational reviews of standards and procedures are conducted.
Documents findings and performs root cause analyses.
Recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
Ensures all corrective actions are assigned, documented and completed.
Verifies traceability in project work products.
Gathers, maintains and reports on quality metrics.
Acts as advisor and mentor for junior members of the team.
Analyze requirements and Execute tests, document testing requirements and processes for all applications to ensure QA policies and standards are met.
Performs other duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications.
6-10 years experience in an IT Quality role.
Ability to work independently or within groups on projects assigned Requires in-depth knowledge, understanding and analytical thought.
Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry.
Strong understanding of testing processes.
In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management.
Must demonstrate confidence in their abilities Education.
Bachelor’s/University degree, Master’s degree preferred Main responsible for the implementation of all testing activities defined in the SDLC  Coordinates the operation of the different test teams through the QA coordinators Supporting compliance with delivery commitments from the field of testing  Ensuring compliance with the standards and processes defined by QA governance teams  Promoting continuous improvement in the attention of central QA teams (Data, performance, etc.)  Promoting strategic lines of improvement Gives visibility of the operation of the entire management and defines the general strategic lines of improvement and promotes their implementation  Support in resolution and/or escalation with those involved in the resolution of a problem with the support of the corresponding director  Collaborate in the preparation of the career plan of the members of the QA team ------------------------------------------------------ Job Family Group.
Technology ------------------------------------------------------ Job Family.
Technology Quality ------------------------------------------------------ Time Type.
Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc.
and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities.
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