PROCESS & DATA ANALYST

Process & Data Analyst Description - Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert.
Frequently contributes to the development of new ideas and methods.
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Acts as an expert providing direction and guidance to process improvements and establishing policies.
Frequently represents the organization to external customers/clients.
Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.
May provide mentoring and guidance to lower level employees.
Responsibilities.
Communicates tactical process decisions and plans, project status, and issues and workarounds, in order to achieve alignment with relevant areas of the business, function, or region.
Leads internal projects with medium to high complexity and risk, provides feedback on projects, and conducts post- project evaluations.
Represents the needs of the business, function, or region on an ongoing basis to drive process improvements.
Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of medium to high complexity, and understand business/customer impact.
Utilizes and assists others in utilizing standard project management and quality improvement methodologies in process improvement approaches.
Establishes processes which are consistent with overall organization objectives and maintains process documentation.
Education and Experience Required.
First-level university degree or equivalent experience; advanced university degree preferred.
Typically 6-10 years of related experience in IT/business operations.
Typically 5-8 years of project management experience.
Quality improvement training required and certification a plus.
Knowledge and Skills.
In-depth knowledge of HP operational processes, industry trends, and customer/partner requirements.
In-depth understanding of core HP businesses and the revenue cycle.
Excellent communication skills (i.
.
written, verbal, presentation), leadership, and influence skills.
Mastery in English and local language as well as other languages as required.
Strong business experience in multiple process areas with excellent project management and process development skills; ability to drive process improvements using industry standard quality improvements tools and concepts.
Strong project management skills such as planning, execution and implementation.
Solid financial and business acumen.
Job - Sales Operations Schedule - Full time Shift - No shift premium (Mexico) Travel - Not Specified Relocation - No Equal Opportunity Employer (EEO) - HP, Inc.
provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested.
This information is provided voluntarily.
The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here.
Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement The world is waiting You’re driven to make positive changes.
We’re driven to find people like you.
We have a lot in common.
Let’s change the world.
Privacy, Terms of Use and Accessibility Diversity At HP, diversity and inclusion are business imperatives.
We are driven to be the career destination for all top talent.
Join us in reinventing the standard for diversity and inclusion where talent is our criteria.
Learn more about HP personal data practices at Privacy Statement, and Personal Data Rights Notice (where applicable).
Accessibility at HP and Terms Our advice to you… just be you! Learn more Having trouble with this page or with applying to a role? Click here to submit a request for support.