PAYMENTS PROGRAM MANAGER, PAYMENTS

DESCRIPTION Amazon Consumer Payments is looking for a high energy Program Manager to drive product and operational excellence in Mexico Consumer Payments for current and upcoming product launches.
In this position, applicants will be responsible for driving operational excellence and building the appropriate work-streams to enable programmatic excellence for our internal businesses and customers.
Applicants should be comfortable with ambiguity and willing to roll up their sleeves to get the job done.
Ownership and Bias for Action are extremely important, and applicants should have a proven track record of managing short term, long-term projects, and day to day operations.
The candidate should be creative, extremely detail oriented, customer obsessed, analytical and have an understanding of the digital commerce and payments industries.
This opportunity also requires, problem-solving, project management, data analytics and exceptional communication.
You will play a critical role to enable Amazon Payments Product's continuing scalability by raising the bar of our product’s quality, availability, and efficiency.
Key job responsibilities · Identify operational gaps in new offerings and set operational requirements for new projects.
· Partner with internal teams to support new payments products or functionality post launch.
· Work with developers, business and accounting staff to resolve open issues, identify processes improvements and track progress to completion.
· Provide user operational support and respond to data and research queries from management team.
· Track open issues and research requests, providing regular status to management.
· Provide financial operations support for accounting and lines of business in order to complete reconciliation of financial accounts.
· Work with product management, technology management, and accounting to research issues, and implement process improvements.
· Build business and operational metrics to identify trends and areas for improvements.
· Effectively use internal analytics and support tools to develop dashboards, identify risks to deliver commitments and drive corrective actions and resolution.
We are open to hiring candidates to work out of one of the following locations.
Mexico City, DIF, MEX BASIC QUALIFICATIONS - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Bachelor’s Degree or equivalent.
- 5+ years of relevant work experience, background in accounting, finance, treasury or the payments industry.
- Proven ability to identify and resolve data inconsistencies.
- Is data driven and sets clear, measurable quality goals.
PREFERRED QUALIFICATIONS - Experience building processes, project management, and schedules - Experience dealing with large datasets.
- Proven ability to build relationships and influence others - Strong overall business acumen - Very strong written and oral communication skills - Ability to present information and analysis clearly and concisely - Is innovative, can simplify, and have relentlessly high standards - Maintains composure in the face of highly ambiguous environments and constant change