OPERATIONS MANAGER MEXICO HYBRID, FULL TIME

We are Access Finance the first nonbank company in continental Europe to market credit cards on mass scale, operating since 2013. We are a part of the Management Financial Group MFG, a holding company uniting leading providers of nonbank financial services. Our mission is to give everyone, regardless of their life status, the chance to gain quick access to financial tools, products and services so that they can fulfill their dreams. We are a young team and yet we are experienced professionals. We like to work hard and achieve greatness. If You are ready to join a great journey, we will be glad to have You on board

Due to our international expansion and set up of a Mexican company we are searching for

OPERATIONS MANAGER

Job Summary
The Operations Manager will belong to the senior management of the Mexican business. Together with the CEO and under the supervision of the Group Management, he or she will have to establish several processes within the company, including customer service, underwriting and collections. The Operations Manager will have to ensure customer satisfaction and operations efficiency. He she will eventually manage some of the processes and exercise control over others.

Responsibilities
Ensures the development and implementation of internal rules and procedures that are in line with legal requirements, but also support the Company growth and achievement of targets
Hires and trains the employees in credit administration, customer service and administration, directly overseeing the team leaders and some of the experts
Coordinates and optimizes the activities related to assessing the creditworthiness of customers
Ensures flawless and efficient credit risk assessment, ensures the maintenance of a high quality of the internal data base with client data
Establishes and manages relationships with external suppliers of information services for credit risk assessment, including public institutions
Is responsible for portfolio monitoring and applying the procedures for maintaining the good quality of the assets
Establishes procedures and methodologies for managing the Companys outstanding portfolio, including interaction with providers of debt collection services
Ensures the efficient implementation and regular revision of the Company policies in the sphere of data protection.

Requirements
Soft skills
This is a highstress position involving excellent analytical and communication skills. The candidate balances multiple tasks simultaneously and makes rapid decisions
Excellent people management, process management and organizational development skills
Plans and meets deadlines. Maintains a flexible work schedule to meet the demands of executive management. Hours may be long and irregular
Demonstrates commitment to continued professional growth and development.


Qualifications
University education in the field of Business Administration, Economics or Finance.
Minimum 4 years of management experience in the financial services sector with focus on credit cards andor consumer financing. Experience in risk management or credit administration is a must
Previous experience working with Mexican regulatory institutions such as Central Bank and Consumer Protection Agency is an advantage
Preference will be given to candidates with experience in process optimization and the development of retail financial products
Knowledge of trends in the credit card industry and consumer financing is an advantage.
Excellent command of Spanish and English language.

Location
Join us in the heart of Mexico City on Paseo de la Reforma. Our office, settled in this historic and central location, offers a vibrant atmosphere surrounded by iconic landmarks, businesses, and a rich cultural tapestry. Enjoy the convenience of being in a prime financial district with breathtaking views of the Angel de la Independencia and the Bolsa Mexicana de Valores.

Only shortlisted candidates will be contacted. The interviews will be conducted in English.
Bolsa de trabajo México ofrecemos puesto de Operations Manager Mexico para el sector de Contabilidad Finanzas en la empresa DOORSTEP CONSULTING SERVICES SA DE CV de Cuauhtémoc. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.