MARKETING EXECUTIVE WESTIN LAGUNAMAR

PRINCIPAL OBJECTIVE OF POSITION

A frontline marketing executive, who qualifies leads, provides guest service and generates tour flow by performing the following duties. Supports the Inhouse team VSC teams with all heart of the house guest service, including welcome calls, reservations, tee times, tours and excursion ticket sales, concierge fact sheets, stocking of materials, brochures, maps, etc. Offer valueadd guest services to ensure the teams hit their VPG and tour goals. Ensure all guest expectations are met and exceeded.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Positively represent the Company at any offsite locations and maintain a collaborative working relationship with hotel and other tourist industry affiliate employees.
Provide concierge services to all resort guests and owners in keeping, maintaining the service first, product second approach.
Provide excellent guest services, including accurate tourist information.
Inspire confidence in the Company through professionalism.
Determine guests eligibility for promotional, gifted presentations, according to the standards described in training.
Attract eligible guests to preview the Company vacation ownership program using premiums gifts.
Fully inform every guest about the preview, according to the standards described in Training.
Create curiosity about the Company and encourage guests to tour with an open mind.
Coordinate book the preview tour.
Attend all mandatory meetings and training.
Complete special projects as assigned by Marketing Management

QUALIFICATIONSCOMPETENCIES

Requires bilingual fluency EnglishSpanish.
Availability to work flexible schedules.
SalesMarketing or tourism career background preferred.
Proficiency in computer.
Exceptional customer service orientation and positive disposition.
Excellent verbalwritten skills and work standards, followup.
Building business partnerships attention to details
Thriving on ambiguity, openness to differences.
PRINCIPAL OBJECTIVE OF POSITION

A frontline marketing executive, who qualifies leads, provides guest service and generates tour flow by performing the following duties. Supports the Inhouse team VSC teams with all heart of the house guest service, including welcome calls, reservations, tee times, tours and excursion ticket sales, concierge fact sheets, stocking of materials, brochures, maps, etc. Offer valueadd guest services to ensure the teams hit their VPG and tour goals. Ensure all guest expectations are met and exceeded.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Positively represent the Company at any offsite locations and maintain a collaborative working relationship with hotel and other tourist industry affiliate employees.
Provide concierge services to all resort guests and owners in keeping, maintaining the service first, product second approach.
Provide excellent guest services, including accurate tourist information.
Inspire confidence in the Company through professionalism.
Determine guests eligibility for promotional, gifted presentations, according to the standards described in training.
Attract eligible guests to preview the Company vacation ownership program using premiums gifts.
Fully inform every guest about the preview, according to the standards described in Training.
Create curiosity about the Company and encourage guests to tour with an open mind.
Coordinate book the preview tour.
Attend all mandatory meetings and training.
Complete special projects as assigned by Marketing Management
QUALIFICATIONSCOMPETENCIES

Requires bilingual fluency EnglishSpanish.
Availability to work flexible schedules.
SalesMarketing or tourism career background preferred.
Proficiency in computer.
Exceptional customer service orientation and positive disposition.
Excellent verbalwritten skills and work standards, followup.
Building business partnerships attention to details
Thriving on ambiguity, openness to differences.
Bolsa de trabajo México ofrecemos puesto de Marketing Executive para el sector de Hosteleria Turismo en la empresa Westin México de Benito Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.