IT ENGINEER
Descripción de la oferta de empleo
IT Engineer.
Location.
Parque Innovación Tecnológico Queretaro (El Marqués, QRO.) RESPONSIBILITIES.
-Handling customer service requests from Latin America products.
-Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support.
-Performing network upgrades/ updates.
-Provide detailed information on how to set up, configure or upgrade IT products and their features.
-Use trouble ticketing system for tracking customer interactions and fault analysis.
REQUIREMENTS.
-OSS technologies.
- Telecom general knowledge of GSM, WCDMA, GPON, SDH, DWDM.
-HP hardware.
-Oracle hardware and IBM hardware.
-Server storage.
SKILLS.
-Fluent English, conversation and writing.
-Strong working relationships with other teams.
-Quick learning technical and procedural topics.
WE OFFER.
•Salary package.
•10% Monthly food coupons.
•13% Monthly saving fund.
•Major Medical Insurance.
•Life Insurance.
•Mobile allowance.
•Extra vacation days.
•Other extra benefits.
Join our team, apply now!
Detalles de la oferta
- Huawei Technologies Engineering de México, S.A. de C.V.
- Sin especificar - Sin especificar
- Sin especificar
- 03/04/2024
- 02/07/2024
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