ESPECIALISTA EN APOYO DE OPERACIONES/ C04

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities.
Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed Conduct basic analysis and research as well as workflow management Support an expansive array of products and services Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications.
1-3 years of relevant experience Experience working in a business office or operational environment Proficient computer and math skills with a focus on complex databases and spreadsheets Demonstrates technical and administrative expertise Consistently demonstrates attention to detail Demonstrated knowledge of activities, policies, and procedures of a basic work area Education.
High School diploma or equivalent This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
Conocimiento de excel y capacidad de análisis.
Deseable conocimiento en impuestos y prestamos ** Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones.
Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación.
De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición.
Una vez que completes la evaluación, te estaremos contactando para los siguientes pasos.
As part of your recruitment process, you will complete some evaluations.
To do this, once you submit your information on Workday, you will receive an email from our supplier with instructions and a personalized link for you to create your profile on the platforms and to start the evaluation.
Prior to taking your test, please carefully read the Terms and Conditions of the provider, as well as the Privacy Notice that will be made available to you.
Once you complete the assessment, we will contact you for the next steps.
------------------------------------------------------ Job Family Group.
Operations - Core ------------------------------------------------------ Job Family.
Operations Support ------------------------------------------------------ Time Type.
Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc.
and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the " EEO is the Law " poster.
View the EEO is the Law Supplement.
View the EEO Policy Statement.
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