DATA FORENSICS – MEXICO CITY, CLIENT COVERAGE

About the Role.
Grade Level (for internal use).
10 About the Role.
The Team.
Our Inside Sales Team has the unique responsibility to spearhead and communicate any updates to sales policy/workflows and manage the Sales Pipelines for the entire North American Client Coverage team and help in facilitating sales deals by working on sales leads, client inquiries, Salesforce processing, and strategic projects.
Work in full partnership with regional sales representatives, sales specialists, key account managers, and channel managers to help shape our client experience.
You will be partnered with a mentor who will help you navigate this new and exciting role.
Responsibilities and Impact.
The primary purpose of this role is to identify, report, and process unlicensed data leakage.
To thrive in this role, you are excited about data and motivated to find leakage that will ultimately lead to revenue generation.
You will utilize AI and LLMs as well as other tools in conjunction with reviewing agreements and legal documents and comfortable digesting large data sets.
The ideal candidate will play a critical role and must be comfortable in collaborating with key internal stakeholders.
The team works closely to define standards which drives consistent data management practices and works with multiple teams to develop technologies and processes to support data management.
You will have close collaboration with Legal, Commercial Data Services, Finance, Billing, and Client Services teams.
There will also be commercially focused projects/processes for you to deliver in addition to data analysis such as monthly price increases or unlicensed data access review.
You will support the North American Client Coverage team during all stages of the Sales cycle, discovering opportunities for new revenue sources via strategic projects and reporting, working through process improvement exercises, and assisting the management of existing client relationships.
Required responsibilities include, but are not limited to.
Analyze unlicensed data and establish processes, procedures, and protocols to prevent unauthorized access to our data.
Utilize AI and other tools to find opportunities Report unlicensed leakage to commercial management.
Create, maintain a robust pipeline that will generate significant revenue growth for the organization.
Support the strategic vision of enabling data use while protecting data as an asset to the firm and help to promote this culture with the business.
Create and manage project plans, tasks lists and presentations and coordinate cross-functional teams’ requirements.
Partner with our sales team to review client billing and history.
Client Billing & Reporting enquiries Coordinate with Rep and Client regarding licensing inquiries and entitlements Approve updates to client prospectus language.
Effectively collaborate with our local and global internal teams such as Finance, Product Management, Data Product Management, Client Services, Legal, R&D, and Technology Work on both sales and strategic-based projects that assist with general workflow efficiencies.
Monitor usage and keep Sales Representatives up to date with relevant statistics, KPIs and key regional or global initiatives.
Contact existing users based on usage stats, renewals.
Ensure timely execution of all renewals on Sales Representatives’ account list.
What We’re Looking For.
Basic Required Qualifications.
Bachelor’s degree Fluency in English First class communication skills – written, verbal and presenting.
Understanding of differing client types (i.
., Banks, Asset Managers, Insurance, etc.) 3+ Years in Industry.
Financial Services preferred.
3+ Years in a Specialty/Discipline.
Client Services, Sales Support, or similar role Additional Preferred Qualifications.
Excellent level of proficiency in MS Office, Excel, PowerPoint, and Salesforce Ability to solve complex problems in a timely and accurate manner for internal and external stakeholders.
Ability to maintain a balanced focus between daily duties and larger scale projects.
Strong analytical abilities to discover discrepancies, potential improvements in workflows and systems, and new revenue-generating opportunities.
Self-starter who can deliver quality results without the need for constant supervision.
Impacts quality, timeliness of results, and client experience of own team and related teams Developed communication and diplomacy skills to exchange complex information.
Uses judgment based on practice and precedence and accurately defines problems by trying to understand underlying factors/causes.
Demonstrable analytical and quantitative problem-solving skills Ability to work effectively with people at all levels in an organization.
Ability to work collaboratively in a team environment.
Ability to balance daily duties and larger scale projects.
Knowledge of Tableau, Salesforce, Microsoft PowerBI, or other data visualization tools advantageous About S&P Global Dow Jones Indices At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum.
By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction.
We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®.
More assets are invested in products based upon our indices than any other index provider in the world.
With over USD 7.
trillion in passively managed assets linked to our indices and over USD 11.
trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.
S&P Dow Jones Indices is a division of S&P Global (NYSE.
SPGI).
S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit www.
pglobal.
om/spdji.
What’s In It For You? Our Purpose.
Progress is not a self-starter.
It requires a catalyst to be set in motion.
Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day.
We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.
At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities.
We Accelerate Progress.
Our People.
We're more than strong worldwide—so we're able to understand nuances while having a broad perspective.
Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it.
We are changing the way people see things and empowering them to make an impact on the world we live in.
We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.
We’re constantly seeking new solutions that have progress in mind.
Join us and help create the critical insights that truly make a difference.
Our Values.
Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets.
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.
We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits.
We take care of you, so you can take care of business.
We care about our people.
That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include.
Health & Wellness.
Health care coverage designed for the mind and body.
Flexible Downtime.
Generous time off helps keep you energized for your time on.
Continuous Learning.
Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future.
Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks.
It’s not just about you.
S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics.
From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit.
https://www.
pglobal.
om/en/careers/our-culture/ Diversity, Equity, and Inclusion at S&P Global.
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets.
Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.
It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to.
and your request will be forwarded to the appropriate person.
US Candidates Only.
The EEO is the Law Poster http://www.
ol.
ov/ofccp/regs/compliance/posters/pdf/eeopost.
df describes discrimination protections under federal law.
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP - Middle Professional Tier I (EEO Job Group) S&P Global delivers essential intelligence that powers decision making.
We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead.
As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.