COMMERCIAL INTELLIGENCE & RGM STILLS DIRECTOR

Location(s).
Mexico City/Cities.
Mexico Travel Required.
% Relocation Provided.
No Job Posting End Date.
May Shift.
Job Description Summary.
At The Coca-Cola Company, we are in pursuit of becoming an even more consumer-centric total beverage company.
Beverages are a growing and vibrant industry with long-term growth opportunities well into the future.
In this role you’ll be responsible for interfacing with account teams and customers to configure and own fulfillment of account-based equipment, service and supply chain solutions to support our customer value-creation strategy.
Working closely with the sales team and our customers, this candidate will play a key role in driving beverage quality, revenue and profit for the system.
We’re looking for someone with strong customer service experience and the ability to deliver results.
What You’ll Do for Us Develop a localized plan to execute key quality and operational initiatives and share best practice iterations with the Operations Team for maximum efficiency.
Leads the operational area as it relates to customer selling efforts of operational products & services and customer stewardship.
Provide operational Subject Matter Expertise to external portfolio of customers and internal client groups (sales, finance, and marketing).
Lead equipment & service cost management at annual business plan meetings.
Ensure maximized beverage quality and dispenser uptime within the customers’ outlets.
Create and execute solutions to solve complex customer issues.
Identify critical in-outlet best practices and deploy standard operating procedures that consistently maintain brand standards across all served locations.
Create and manage in-outlet crew training programs and incentives.
Identify, address and resolve complex problems with end-to-end solutions that may require collaboration with team members, Company associates, Customer corporate representatives or third-party suppliers.
Support national deployment programs that are created by Customer or internal stakeholders.
Manage restaurant equipment recommendations for top beverage quality along with the day to day reactive and planned equipment service.
Conduct regular business stewardship reviews with customers to provide consultation on equipment resource allocations, crew best practices and future business planning to positively impact franchisee financial performance and beverage quality/sales.
Qualification & Requirements Bachelor’s degree in Business or related field 3+ years of customer management experience or customer operational management experience is required.
Previous experience in a face to face customer sales or operations role calling on senior level buyers, general operations experience and project management experience are all ideal Experience working with data, specifically manipulation and analysis is needed Prior experience in combination of customer facing roles, sales operations, supply chain and bottler relationship management are ideal Must possess a demonstrated ability in delivering transformational initiatives and enabling capabilities for consumer product goods organizations Supply chain metrics, Lean/CI, Six-Sigma, process improvement, collaborative selling, negotiation, project management, portfolio management, performance reporting, beverage industry with strong exposure to warehouse delivery and DSD are all ideal Must be able to communicate a compelling story to motivate and align internal and external clients to achieve a desired outcome The ability to create a strategic plan that addresses customer needs while also driving company profitability is required What We Can Do For You Iconic & Innovative Brands.
In our portfolio of over 250 products, we offer a variety of widely known & popular brands including Coca-Cola, Simply, Fairlife & Topo Chico.
Exposure to World Class Leaders.
Availability to global marketing leaders that will expand your network and exposure you to emerging digital platforms and marketing insights.
Skills.
Business Development, Business Planning, Communication, Consultative Sales Management, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Influencing, Leadership, Long Term Planning, Operational Assessment, organization, Project Management, Relationship Building, Sales Forecasting, Sales Management, Sales Process, Solutions Selling Our Purpose and Growth Culture.
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.
We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves.
We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve.
We believe that our culture is one of the reasons our company continues to thrive after 130+ years.
Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
The Coca-Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day.
Innovation has been at the heart of our story since .
It goes beyond new flavors and brands.
Learn more about our system and how we’re making an impact.
We believe a diverse, equitable and inclusive workplace makes us a stronger and more innovative company.
This includes supporting the financial and personal well-being of our employees.
Learn more about our benefits.
We empower each and every one of our employees across the globe to prioritize their career development by building capabilities, developing new skills, and leaning into new experiences.
Learn how we provide support and clarity on defining your own career so you can thrive.
We’re glad you’ve chosen to explore your next career opportunity with The Coca-Cola Company.
Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive.