BOSCH GROUP IT SUPPORT ANALYST
Descripción de la oferta de empleo
Installing, diagnosing, maintaining, and upgrading/replacing hardware while ensuring optimal performance.
Represent the central IT organization at the locations within the region and act as an advocate for the customer within IT.
Adding value thru new services based on new IT products (M365, Power Platform) and knowledge and experience on IT Manufacturing environments (ITM, I4.
).
Interface with local management and end users to represent the central IT organization Solution consulting and project participation Perform on-site diagnosis and resolution of moderate PC problems for a variety of customers, recommend and implement corrective actions, ensure accurate asset management Manage and respond to incident/requests, change and asset management through the use of corporate wide tool.
Receive and respond to incoming calls and/or emails regarding PC and/or hardware problem Interface with, and provide training and support to customers and staff on computer operation and defined suite of training courses as published by local HR department Perform on-site analysis, diagnosis, and resolution of moderate PC problems for a variety of customers, and recommend and implement corrective hardware solutions, including off-site repair as needed Business consulting with internal departments.
Gather requirements from our customers and bring back to the central teams to find a solution to meets the customer’s needs.
Qualifications Technical knowledge of IT client hardware.
Hands on troubleshooting experience.
Able to read and understand technical manuals, procedural/process documentation to provide or enable solutions in a short period of time.
Able to analyze complex situations and provide solutions in short period of time.
Knowledge of Microsoft products (M365 [Forms, Lists, Planner, Publisher, SharePoint One Drive], Teams, Skype, Power Platform [Power BI, Power Apps, Power Pages, Power Automate, Power Virtual Agents}) and understanding of software distribution systems (MS SCCM) in an Intermediate level (development applied with these tools).
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Ability to work in a diverse, team-oriented, and collaborative environment.
Able to serve as business advisor/consultant and as knowledgeable resource for others.
Good understanding of local, regional, and global business requirements and the ability to translate them into IT solutions for the business.
Effective interpersonal, written, and oral communication skills.
Able to present ideas in a user friendly language to all levels of the organization (English level Intermediate).
Ability to gather customer requirements across a broad variety of IT topics.
Not necessarily within the associate’s technical specialties.
Detalles de la oferta
- BoschGroup
- En todo México
- Sin especificar - Sin especificar
- Sin especificar
- 05/04/2024
- 04/07/2024
Understand workday’s implementation methodology and use it on all engagements... become a successful professional by helping our customers achieve their highest development! it is a position focused on cloud services... are you a digital enabler? join our multicultural and interdisciplinary team of top......
Understand workday’s implementation methodology and use it on all engagements... support workday operations by suggesting monitoring and recommending ways to better utilise workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards......
Responsible for providing technical support and expertise to customers utilizing the azure machine learning platform... job title : azure machine learning – technical support engineer location : guadalajara city, mexico – initially remote job type : fulltime job description:: knowledge with azure machine......
Are you on the hunt for exciting new challenges that boost your professional growth? if you’re an innovator by nature and a financial analyst by trade, we’d love to hear from you! read on to see if you’d be a good fit for the scopic team of 300+ professionals from over 60 countries... com/jobs/c2e2e4fb75d0446fa7496f58a7f3d227......
Are you on the hunt for exciting new challenges that boost your professional growth? if you’re an innovator by nature and a financial analyst by trade, we’d love to hear from you! read on to see if you’d be a good fit for the scopic team of 300+ professionals from over 60 countries... com/jobs/c2e2e4fb75d0446fa7496f58a7f3d227......
Understand workday’s implementation methodology and use it on all engagements... support workday operations by suggesting monitoring and recommending ways to better utilize workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards......
Understand workday’s implementation methodology and use it on all engagements... support workday operations by suggesting monitoring and recommending ways to better utilize workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards......
} requiere project manager nivel básico con ganas de aprender y excelente actitud, con experiencia con proyectos de it (gestión de equipos tanto local como en remoto, resolución de conflictos, negociación, planificación con cliente, dotes comunicativas, gestión del estrés)... requisitos del puestorequisitos:cursos......
Confidencial cuenta con una posición como account manager soluciones de it para prospectar clientes nuevos y vender más soluciones de it a los clientes existentes para llegar a la cuota de ventas... 00 por mes bruto jornada laboral: tiempo completo modalidad: presencial horario: 900-18 hrs tipo de contrato:......
This includes assisting customers in the design, implementation, scoping, estimations, support phases and other engagements... as a workday integration consultant you will drive clients on their digital transformation journey with leading-edge technologies... provide status reports to your engagement......
