ANALISTA DE FACTURACIÓN DE ESTADOS DE CUENTA-2

The Ops Sup Analyst 1 in CBPS is an entry-level position responsible for providing non-voice operations support services, including but not limited to; sales support, MIS, Day 2 reviews, record/documentation maintenance, storage & retrieval of records, and account maintenance.
Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, internal teams, project managers, custodians and clients.
Have a good understanding of how the team interacts with others in accomplishing the objectives of the area.
Develops working knowledge of industry practices and standards.
Limited but direct impact on the business through the quality of the tasks/services provided.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
Responsibilities.
Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms) Provide regular status updates for all project participants and create presentations for steering committee updates Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements Create, manage and maintain project plans and act as the project manager for all follow ups across various departments Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications.
Previous relevant experience preferred Proficient in Microsoft Office General knowledge of client reporting across the industry and our competitors Working knowledge of SQL environments and database queries Proven organization and time management skills Demonstrated problem-solving and decision-making skills Consistently demonstrates clear and concise written and verbal communication skills Education.
Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
Responsabilidades.
· Realizar análisis de gestión para facturación y cancelaciones de facturas fiscales.
· Reportar posibles riesgos en los procesos de generación en la información general fiscal, monetaria, de estructura y Dictaminacion por facturas fiscales de estados de cuenta.
· Trabajar con diversos equipos del área operaciones, fiscal y proveedores para obtener aprobación en todos los requisitos comerciales regulatorios.
· Apegarse y hacer participe en cumplimiento de procesos de control, políticas e instrucciones de trabajo establecidas a los equipos de operaciones.
· Creador y facilitador de capacitaciones en busca de cumplimientos de estándares productivos diarios de cancelaciones y emisiones de facturas fiscales.
· Realizar múltiples actividades para lograr cancelaciones y emisiones de facturas fiscales.
· Evaluar adecuadamente el riesgo de tomar decisiones operacionales, demostrando consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia Calificaciones.
· Experiencia en operaciones bancarias de 2 años, preferentemente con conocimientos administrativos, fiscales, contables o de finanzas.
· Familiarización con entrega de reportes, elaboración de procedimientos, seguimientos a proyectos y manejo de controles.
· Familiaridad con procesos de validación de información y comparativos de datos.
° Trabajo bajo presión, sobre lineas de proceso.
· Mediador, empático, afinidad por controles, organizado, resolutor de problemas, analítico y con liderazgo.
· Cumplido en entregas programadas de información y trabajo bajo presión en multitareas.
· Gestión en administración de procesos operativos con Dominio de Microsoft Office 365 mínimo al 50%.
· Habilidades de comunicación escrita y verbal clara y concisa.
· Enfocado al trabajo de establecimiento de metas · Disponibilidad para trabajar en horarios rolados (matutinos, vespertino y nocturno) Educación.
· Carrera Concluida; Finanzas, Administración, Contabilidad y/o Afines La descripción de este puesto proporciona una revisión de alto nivel de los tipos de trabajos realizados.
Se pueden asignar otras obligaciones laborales según sea necesario.
------------------------------------------------------ Job Family Group.
Operations - Core ------------------------------------------------------ Job Family.
Operations Support ------------------------------------------------------ Time Type.
Tiempo Completo ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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