Project manager & scrum master
Art*** ***** (XX años)
Project Manager // Scrum Master // Controller // Engagement Manager en Capgemini
Universidad Anáhuac del Norte / Estado de México
Iztapalapa,
Ciudad de México
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Experiencia
Project Manager // Scrum Master // Controller // Engagement Manager
Capgemini
oct 2016
-
may 2020
Raise staff requirements with vendor Identify areas of business opportunity Update database human resources assigned to the account Maintain the contribution margin, ensure revenue streams Work together with the account manager for new business opportunities Keep the client's portfolio satisfied Maintain the profitability of the account Billing tracking Ensure payments are made in a timely manner Project manager, human, financial resources POC development for RPA Monitory team for development activities Agreements achieved with areas of development, business, and others Generate project progress report Detection of risks and their mitigation Negotiate release dates according to the established calendar Structured logical thinker with ability to define problems and frameworks Elaboration of Work Plan Project management, human and financial resources (Project Life Cycle) Follow-up to the project stages and assigned budget. Agreements achieved with areas of development, business and others. Generate project progress report. Detection of risks and their mitigation. Negotiate release dates according to the established calendar. Elaboration of Work Plan Applied methodology Waterfall and Agile
IT Project Manager Sr. LATAM & RISK-DRP´s (PMO)
NASOFT SAPI, SA (Global organization with Consulting Services IT)
feb 2013
-
oct 2016
Coordinated work teams to manage IT-Business, Development, Vendor, Infrastructure projects for LATAM. I elaborated work plans for DRP's Data Center Jardines-VM & Querétaro. Participated in the planning of DRP BIA, BCP's & EUC's for business, operations, technology and architecture I gave follow-up and monitoring of release to IT-LATAM projects for risk detection and mitigation. Migrations of applications in Data Center Querétaro, Jardines-VM, Georgetown. Risk analysis for IT & Financial Projects (BCS-CoB / HP-UX / WL) Equipment with complete functionality for DC's for LATAM and Global Implementation - final infrastructure projects / BD's - Sybase Oracle, SQL, relational DB2 / DRP's. I applied Methodology PMBok V5 PHASES (IN.PL.EX.MC.CL).
IT PM for Business
Ke-CO (Building Company)
abr 2011
-
feb 2013
I participated in the Design of Process Architecture & reengineering of operations for ERP (Enkontrol), Modules; Purchases, Suppliers, Customers, Accounting, Payroll, Banks, Housing. Evaluated new suppliers of hardware and software technology for the company. Coordinated the implementation of new technology platforms. Implemented training, follow-up and support procedures for users of new projects. I participated in aligning the Business & IT operation with PMBok V5 -Projects (5 stages -IN.PL.EX.MC.CL).. Managed Projects (5 stages -IN.PL.EX.MC.CL). Managed budget of the area.
Project Manager IT Sr.
SAT (Servicio de Administración Tributaria)
ago 2009
-
mar 2011
Managed projects under GOVERNANCE for IT (Biometrics, Inventories, Update Hardware). GOVERNMENTAL Innovation for IT-Business Projects. I applied a user interview script to determine E2E processes (end-to-end). Identify mega-processes, processes and subprocesses. I diagrammed BPM with tools; Visio and ARIS (Mitigate operational risks). I proposed Process Reengineering for the Business Areas.
Project Manager to Implement ERP´s Software-Enkontrol
ASSA (Services and IT Solutions-Consulting)
abr 2007
-
may 2009
Configured ERP with 5 Customers - (250 users per customer). Implemented, trained and provided ERP support by Module; Payroll, Inventories, Purchases, Accounting, Banks, Clients, Suppliers, Housing, Unit Prices. I gave follow-up to parallels before-during-after releasing the ERP with 97% satisfaction. PMI methodology was applied I exploited BD's of the 5 clients, evaluation of business needs.
Head of IT Business Solutions Department
SAT (Servicio de Administración Tributaria)
ene 2006
-
feb 2007
Analyzed and evaluated new IT tools to improve processes in the organization for (HR, Finance, others) Exploitation of Databases at national level High level design of 10 processes to automate service areas-IT Implementation Strategic planning for critical areas of operation Training and Support for end users
Process Coordinator for IT
CASAS BETA DEL CENTRO (Building Company)
mar 2003
-
dic 2005
Managed IT Projects; Software and Hardware I applied SOX Law for financial control and reporting standards. I elaborated process mapping for Continuous Improvement / alignment in SOX Law. I designed and analyzed the corporate BIA. Completed, coordinated and executed the BCP under the LDRPS standard.
Regional Project Leader for Latin America
Eli Lilly de México, S.A. de C.V. (Global Pharmaceutical industry)
ene 1999
-
ene 2003
Directed Projects for IT (LATAM) Design, diagramming and elaboration of processes for the improvement of systems operation. Implementation of guidelines and procedures for processes in ISO9001: 2000 / FDA. Strengthened the Technical Support area with Customer Service issues. Automate the Sales Force with a total of 900 users in Latin America. Implemented Training Methodologies for the Sales Force.
Operations coordinator
Grupo Financiero Inbursa (Organization with different products all related to bank and financial services)
jun 1996
-
dic 1998
Coordinated the process of migration of customer database. Participated in Reengineering in Banking Systems. Administered Pilot Projects (Information and Technology for bank). Management of work groups. Systems integration for banking platform. Implemented training courses for the end user. Participated in the maintenance of Systems for banking products. Re-engineering in daily financial transactions.
Systems Analyst Jr.
Grupo Financiero HSBC (Organization with different products all related to bank and financial services)
may 1991
-
may 1996
Programming in Cobol and JCL's for Mainframe in Relational Databases Investments. Release, implementation and training of systems developed for business. Bank user support. Development and programming of new financial products. Administration, control, opening and closing of operations and daily banking transactions Management and administration of Customer Portfolios with Banking Instrument Portfolios
Formación
Diplomado de Mercadotécnia Estratégica
Universidad Anáhuac del Norte / Estado de México
jun 2008
-
dic 2008
Formación de los participantes con enfoques actuales para ofertar y lograr demandar los productos en el mercado. Elaborar estrategias de interés para que los adquirentes tengan como primera elección los productos y servicios que comercializan.
Maestría en Economía y Negocios
Universidad Anáhuac del Norte
jun 1999
-
ago 2001
Formación de analistas económicos y de negocios para identificar áreas de oportunidad en el mercado de la macro y micro-economía.
Ingeniero en Computación
UNAM
nov 1989
-
oct 1993
Formación de líderes para análisis enfocados a la operación diaria. Conjunto de conocimientos que se entrelazan para mejorar la automatización de los procesos.
Idiomas
Inglés - Avanzado
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