TRABAJO PROBLEM RESOLUTION SPECIALIST MONTERREY, NUEVO LEÓN

If an immediate answer or resolution cannot be provided, provide an estimated resolution date...   problem often require innovative approach based on extensive...

Scope: problem solve client issues and disputes, directing appropriately to initiating departments for timely resolution... collections specialist overview: articulate...

Description & requirements the job: the technical application specialist diagnoses, troubleshoots, repairs and debugs software, network systems and/or hardware...

The technical application specialist actively listens to and enables customers with solutions to common technical problems, documents and escalates as necessary...

Structured & analytical, being capable of detecting relevant facts for integral problem solving... qualifications bachelor and masters in  geology,  mining,  engineerin...

Be the “link” between operational areas and dealers in problem solving, day to day operations and new implementations... what you need bachelor’s degree in...

Scope: core responsibilities include timely resolution of agreement processing issues in coordination with sow project desk, operations, sales, project accounting...

Should have strong analytical skills and problem solving skills... it will be an added advantage to have a candidate with knowledge of incident, problem and change...

Understand and drive the use of 6-sigma, spc, ppap, capability studies, and other quality tools in problem resolution and elimination of scrap and rework...

Employ methodical problem resolution techniques to remotely diagnose hardware and operation system end applications using diagnostic utilities...

Monitors plans and actions to investigate and resolve incidents and problems, including any suppliers and specialists involved, and contributes to problem management...

Incident coordination according to sla & response to requestor creating weekly/monthly reports participating in problem resolution after high priority incidents...

Responsibilities: ·         support troubleshooting of incidents or defects that arise in supported applications and ensure a timely resolution...

Basic qualifications for consideration: • experience in installation, upgrades, configuration, and troubleshooting of ‘packaged application code/solutions’ to internal...

Demonstrated time management, prioritizing, organizing and problem solving skills... proactively identifies customer and performance issues and communicates them...